Es - Technical Specialist: Full-Time, Part-Time, And Part-Time Temporary
hace 2 meses
ES - Technical Specialist: Full-Time, Part-Time, and Part-Time Temporary Location: Spain
Apple Retail
Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started with the Mac or finding answers to their questions about other Apple devices, you're ready to share knowledge and provide exceptional assistance. You gain satisfaction from bringing resolution and insight to each customer, elevating their relationship with Apple. You work with others to foster a culture where everyone belongs and is inspired to do their best work. Both full-time and part-time jobs are available.
As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. At other times, you refer customers to support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. The entire store team benefits from your commitment to providing the best care for customers. By helping Apple maintain strong relationships with customers, you are instrumental to our success.
Minimum Qualifications Key Qualifications Ability to assess customers' support needs when they arrive, then provide solutions or refer them to other team members.
Flexibility to regularly rotate through different technical specialties and skill sets.
Ability to thrive on change as products evolve.
Contribute to an inclusive environment through respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Excellent time management skills and the ability to make decisions quickly.
Maintain composure and customer focus while troubleshooting and solving issues.
Reassure customers when delivering product diagnoses and potential solutions.
Flexibility with your schedule; work hours will be based on business needs.
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Madrid, España Apple Inc. A tiempo completoES - Technical Specialist: Full-Time, Part-Time, and Part-Time Temporary Do you love how it feels to help others? After customers purchase our products, you're the one who helps them get more out of their new Apple technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Whether you're helping customers get started...
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Madrid, España Apple Inc. A tiempo completoChoose a language (This will update the page.)ES-Specialist: Full-Time, Part-Time, and Part-Time Temporary Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that's unlike any other. As a Specialist, it starts with you discovering customers' needs. And with the support of your store team members, you...
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Madrid, España Apple Inc. A tiempo completoChoose a language(This will update the page.)ES - Technical Specialist: Full-Time, Part-Time, and Part-Time TemporarySpainApple RetailDo you love how it feels to help others?After customers purchase our products, you're the one who helps them get more out of their new Apple technology.Your day in the Apple Store is filled with a range of focused support and...
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Madrid, España Apple Inc. A tiempo completoChoose a language (This will update the page.)ES-Specialist: Full-Time, Part-Time, and Part-Time Temporary SpainApple RetailApple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a...
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