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hace 1 semana


Oviedo, España Importante Empresa A tiempo completo

.HR Operations Sr. Analyst (Value Partner de Formación)Country: SpainSANTANDER GLOBAL SERVICES (SGS) está buscando un/a VALUE PARTNER FORMACIÓN España para nuestras oficinas en los HEADQUARTERS.¿Quieres formar parte de la Unidad de Operaciones de Recursos Humanos de Grupo Santander? En Operaciones de Recursos Humanos somos un Equipo de 150 profesionales que gestiona a nivel global tareas de nóminas, beneficios, selección, desarrollo y formación. Nos enorgullecemos de implementar las estrategias de Recursos Humanos bajo nuestros principios de ejecutar con excelencia, colaborar proactivamente y transformar inspirándonos.En el área de formación, nos encargamos de hacer realidad las necesidades de aprendizaje de nuestros clientes. Trabajamos con los departamentos de Formación y Desarrollo de los distintos países, asegurando el cumplimiento de la formación obligatoria y organizando la logística y a los intervinientes de las formaciones presenciales, virtuales y eLearnings que ofrecemos a nuestros empleados para que sean la mejor versión de sí mismos.QUÉ HARÁS EN TU TRABAJOComo Value Partner Formación España, serás el socio de Formación de los equipos Santander España en el entendimiento de necesidades, asesoramiento, y ejecución operativa de modo eficiente y máxima calidad para el desarrollo de la estrategia de Formación. Necesitamos a alguien como tú para que nos ayude en distintos ámbitos:Participar activamente en reuniones con cliente, en representación del área (departamentales, con negocio etc.) para levantamiento de necesidades, asesoramiento o realización de presentaciones y propuestas.Soporte en el área de gestión económica asociada a las necesidades de los equipos de Formación Santander España (control presupuestario, Solicitud bajo modelo, desglose de facturación & reporte para bonificación subvención Fundae, gestión contratos, etc.).Desplegar del modo más eficaz la ejecución de operaciones en el equipo, alineada con los objetivos del área: mindset agile, fluidez, información de contexto al equipo, cargas equilibradas, etc.Control y seguimiento de la ejecución de proyectos de su perímetro apoyándose en las herramientas definidas (Worfront, provocando dinamización, soluciones ante incidencias, análisis de reports, etc.).Seguimiento de KPIs de calidad, satisfacción, así como cualquier plan de acción derivado de esta responsabilidad con uso y control de herramientas (OneHR Support, CAU, etc.).Presentar propuestas de eficiencias de procesos y actividades con los objetivos de excelencia y satisfacción con mejor experiencia de usuario.REQUISITOSQUÉ BUSCAMOSEXPERIENCIARequerido: 4+ años trabajando en gestión de operaciones y procesos, así como gestión de clientes.Requerido: 2+ años en conocimiento y manejo de procedimientos de control integral del gasto.EDUCACIÓNRequerido: Licenciatura.HABILIDADES & CONOCIMIENTOSRequerido: Manejo de herramientas alto nivel Office: Excel y Power Point


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