Contact Center Agent, Dutch And English Speaker

hace 1 mes

Madrid, España Msx International A tiempo completo

.Contact Center Agent in Madrid OR Alicante - Dutch speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team? This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who put customers first. If you are motivated, communicate well, and can think analytically, you may be the ideal candidate for this position Responsibilities: Conduct follow-up calls with customers to assess their satisfaction after product or service interactions. Address any concerns, questions, or issues raised by customers during the follow-up call. Gather feedback on the overall customer experience and identify areas for improvement. Collaborate with cross-functional teams to ensure timely resolution of customer concerns. Maintain accurate records of follow-up activities and customer interactions. Upsell additional services or products based on customer needs. Promote positive relationships with clients and encourage referrals. We are looking for you if: You have excellent communication skills, both verbal and written. You are bilingual or native in Dutch and have excellent English skills. You have strong interpersonal skills and the ability to build rapport with customers. You are detail-oriented and organized. You are proficient in using customer relationship management (CRM) software. You have prior experience in customer service, sales or related fields is a plus. What do we offer? You will be part of a great team of professionals in an internationally consolidated company. You will acquire a global vision of the automotive sector, interacting with customers, suppliers, consultants, and dealers. MSX Bazahar: Collective purchasing portal with great discounts for employees. Flexible remuneration plan. 23 working days according to collective agreement + 3 extra days. Internal training plan. Additional incentives for employee referral programs, internal trainers, new business opportunities. About MSX International With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans: Consumer Engagement Parts, Accessories & Service Performance Actionable Insights Diagnostics & Repair Enhancement Warranty and Repair Efficiency Technical Information Learning Solutions Sales Performance Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market

  • Contact Center Agent, Dutch And English Speaker

    hace 1 mes

    Madrid, España Msx International Inc. A tiempo completo

    .Title: Contact Center Agent, Dutch and English speaker Location: Madrid, ES, 28037Date: Oct 9, 2024Contact Center Agent in Madrid OR Alicante - Dutch speaker with EnglishAre you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?This...

  • Contact Center Agent, Dutch And English Speaker

    hace 1 mes

    Madrid, España Msx International Inc. A tiempo completo

    Title: Contact Center Agent, Dutch and English speaker Location: Madrid, ES, 28037Date: Oct 9, 2024Contact Center Agent in Madrid OR Alicante - Dutch speaker with EnglishAre you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?This...

  • Contact Center Agent, Dutch and English Speaker

    hace 2 meses

    Madrid, España MSX INTERNATIONAL A tiempo completo

    **Contact Center Agent in Madrid OR Alicante - Dutch speaker with English** **Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?** **The duties you will perform on a day-to-day basis are as follows**: - Conduct follow-up...

  • Contact Center Agent, Dutch And English Speaker

    hace 2 meses

    Madrid, España Msx International A tiempo completo

    Contact Center Agent in Madrid OR Alicante - Dutch speaker with English   Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who...

  • Contact Center Agent, Dutch and English speaker

    hace 2 meses

    Madrid, España MSX INTERNATIONAL A tiempo completo

    Contact Center Agent in Madrid OR Alicante - Dutch speaker with English Are you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?   This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who...

  • Contact Center Agent, Dutch And English Speaker

    hace 1 mes

    Madrid, España Msx International A tiempo completo

    Contact Center Agent in Madrid OR Alicante - Dutch speaker with EnglishAre you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service within a brand new team?This is a position for ambitious, service-oriented, self-motivated, and team-oriented people who put...

  • Contact Center Agent

    hace 4 semanas

    Madrid, España Msx International A tiempo completo

    Job Title: Contact Center Agent Location: Madrid, Barcelona, Alicante Contract type: Indefinite, 40 hours per week     Are you looking for a customer-focused role where you can make an impact on the customer journey?As Contact Center Agent  you will  support our customers to ensure the quality of the services provided through different channels (email,...

  • Contact Center Agent

    hace 2 semanas

    Madrid, España buscojobs España A tiempo completo

    Job Title : Contact Center AgentLocation : Madrid, Barcelona, AlicanteContract type : Indefinite, 40 hours per weekAre you looking for a customer-focused role where you can make an impact on the customer journey?As Contact Center Agent you will support our customers to ensure the quality of the services provided through different channels (email, phone,...

  • Contact Center Agent

    hace 2 semanas

    Madrid, España buscojobs España A tiempo completo

    Job Title : Contact Center Agent Location : Madrid, Barcelona, Alicante Contract type : Indefinite, 40 hours per week Are you looking for a customer-focused role where you can make an impact on the customer journey? As Contact Center Agent you will support our customers to ensure the quality of the services provided through different channels (email,...

  • Contact Center Agent In Madrid Or Alicante

    hace 1 mes

    Madrid, España Msx International Inc. A tiempo completo

    .Title: Contact Center Agent in Madrid OR Alicante - Swedish speaker with English Location: Madrid, ES, 28037Date: Oct 9, 2024Contact Center Agent in Madrid OR Alicante – Swedish speaker with EnglishAre you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and...

  • Contact Center Agent

    hace 4 semanas

    Madrid, España MSX INTERNATIONAL A tiempo completo

    Job Title: Contact Center AgentLocation: Madrid, Barcelona, AlicanteContract type: Indefinite, 40 hours per week  Are you looking for a customer-focused role where you can make an impact on the customer journey?   As Contact Center Agent  you will  support our customers to ensure the quality of the services provided through different channels (email,...

  • Dutch Or French Contact Center Agent

    hace 3 semanas

    Madrid, España Recruit4Work Sl A tiempo completo

    Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in.Not only can you start living in Bulgaria you can also start to work there.We can offer you a position in a people orientated, ambitious company.Want to start this new adventure in your...

  • Dutch Or French Contact Center Agent

    hace 2 semanas

    Madrid, España Recruit4Work Sl A tiempo completo

    Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people orientated, ambitious company. Want to start this new adventure in your...

  • Contact Center Agent In Madrid Or Alicante

    hace 1 mes

    Madrid, España Msx International Inc. A tiempo completo

    Title: Contact Center Agent in Madrid OR Alicante - Swedish speaker with English Location: Madrid, ES, 28037Date: Oct 9, 2024Contact Center Agent in Madrid OR Alicante – Swedish speaker with EnglishAre you looking for a customer-focused role where you can make an impact on the customer journey and be part of the digital transformation of retail and service...

  • Dutch or French Contact Center Agent

    hace 4 semanas

    Madrid, España Recruit4Work SL A tiempo completo

    Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria you can also start to work there. We can offer you a position in a people orientated, ambitious company. Want to start this new adventure in your...

  • Dutch Or French Contact Center Agent

    hace 2 semanas

    Madrid, España buscojobs España A tiempo completo

    Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks. Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria, you can also start to work there. We can offer you a position in a people-oriented, ambitious company. Want to start this new adventure in your...

  • Dutch Or French Contact Center Agent

    hace 7 días

    Madrid, España buscojobs España A tiempo completo

    Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks. Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria, you can also start to work there. We can offer you a position in a people-oriented, ambitious company. Want to start this new adventure in your...

  • Dutch Or French Contact Center Agent

    hace 2 semanas

    Madrid, España buscojobs España A tiempo completo

    Thinking about moving abroad? Check out Bulgaria, with its black sand beaches, hot springs and natural and handmade landmarks. Bulgaria is a beautiful country to live in. Not only can you start living in Bulgaria, you can also start to work there. We can offer you a position in a people-oriented, ambitious company. Want to start this new adventure in your...

  • Dutch and English Customer Service Specialist for Automotive Industry

    hace 3 semanas

    Madrid, Madrid, España MSX INTERNATIONAL A tiempo completo

    About the Role: We are seeking an ambitious, service-oriented, and team-oriented individual to join our Contact Center Team as a Dutch and English speaker.This position is ideal for motivated, communicative, and analytical individuals who can build rapport with customers. As a Contact Center Agent, you will be responsible for conducting follow-up calls with...

  • Dutch/French Contact Center Agents

    hace 1 mes

    Madrid, España Recruit4Work Sl A tiempo completo

    Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen, we can offer you a job in an ambitious and flexible company in which you are able to help customers with their questions. Further, you will be experiencing the way of living in Greece, you can try the...