Senior Ux Researcher Mixed Methods

hace 3 semanas


Barcelona, España Edreams Odigeo A tiempo completo

.As you contemplate your future, you might be asking yourself, what's the next step?Start your journey with us We're seeking a Senior Mixed-Methods UX Researcher, ideally with a solid foundation in behavioral and/or consumer psychology and expert knowledge and experience in research methodologies. To join our User Research Team in Barcelona. This hands-on role sits at the heart of our Product Design Lifecycle, focusing on research that shapes our user-centered designs. As a strategic thought leader, you'll bring deep insight into the psychology behind the numbers to better understand traveler behavior, actively influence stakeholders, and help drive research innovation and excellence. If you're ready to soar, we're ready to take you there.Why eDreams ODIGEOJoin the world's leading travel subscription platform and one of the largest e-commerce businesses in Europe.20 million customers – 44 markets – 5 brands – 5.2M members in Prime16.2 million bookings FY23 – More than 50,000 bookings per day – 100 million daily user searches1400 employees – More than 50 different nationalities – 99% permanent contracts – 36.3 average age. We're a leading travel tech company, revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.What you will do:The Role's Key Responsibilities and TasksAs an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a Senior Mixed-Methods UX Researcher within the team, you will be in charge of:- Collaborate and effectively communicate with product and business stakeholders to define impactful research topics aligned with strategic goals.- Lead quantitative research initiatives to answer complex behavioral questions, using advanced methodologies to analyze user attitudes and behaviors.- Champion research operations best practices to streamline processes, enhance visibility, and improve stakeholder alignment.- Implement AI-driven automation and machine learning techniques to optimize data analysis, synthesis, and reporting.- Design and execute end-to-end research projects using various methods, including large-scale surveys, statistical analysis, field studies, and usability testing.- Synthesize insights from multiple data sources (qualitative, quantitative, customer support, social media, etc.) into actionable recommendations that drive product development.- Mentor and support product designers and junior researchers in defining research questions, selecting methodologies, and interpreting findings.- Continuously optimize our research toolkit, identifying new tools, methods, and technologies to improve research quality and speed.- Advocate for the user voice and foster UX research understanding across all levels of the organization



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