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In Collaboration, We Are Seeking a Spanish-Speaking Culture and Communication Trainer to Join Our Team in Egypt Partnering with a top-tier Outsourcing/BPO consultancy, we are excited to welcome a Culture and Communication Trainer with a rich understanding of Spanish-speaking cultures to our team in Egypt. If you have immersed yourself in the Spanish language and culture (ideally by living in Spain or a Spanish-speaking country), we want to leverage your unique experiences to shape our cross-cultural training initiatives. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment Type: Full-Time Duties and Responsibilities Design & Deliver Training : Craft and facilitate engaging training programs to enhance communication, cultural awareness, and cross-cultural understanding for Spanish-speaking employees. Create Training Materials : Develop impactful presentations, workshops, and e-learning modules to achieve clear and lasting learning objectives. Lead Interactive Sessions : Conduct both in-person and virtual sessions, actively engaging participants for optimal understanding. Collaborate Across Teams : Work with cross-functional departments to identify training needs, creating tailored learning solutions for diverse teams. Evaluate & Improve : Use assessments, feedback, and performance metrics to continuously enhance the effectiveness of the training programs. One-on-One Coaching : Offer personalized coaching to address specific communication challenges or cultural differences as they arise. Stay Current : Keep up with industry trends, best practices, and evolving cultural nuances, particularly those affecting the BPO industry and the Spanish-speaking market. Support New Hires : Provide cultural orientation and language support to onboard and integrate new team members seamlessly. Requirements Fluency in Spanish (native or near-native) and English is essential. Bachelor's Degree in Communication, Intercultural Studies, Education, or related fields; Master's degree preferred. Previous experience delivering culture and communication training in multicultural settings. Strong knowledge of Spanish-speaking cultures , communication styles, and business etiquette. Exceptional presentation and facilitation skills with the ability to engage and inspire diverse audiences. Instructional Design skills and curriculum development experience are a plus. Excellent interpersonal skills, with an ability to build rapport and establish credibility with employees at all levels. Proficiency in MS Office and familiarity with e-learning platforms or Learning Management Systems (LMS) . Certification in training or coaching (e.g., CTT, CPLP, ACC) is advantageous. What We Offer Competitive remuneration based on experience, skills, and performance A dynamic, supportive, and creative team environment Tools, resources, and guidance to reach your full potential A range of additional benefits If you're passionate about fostering cultural understanding and equipping teams with essential communication skills, apply to join us and make a meaningful impact in the BPO industry
