M-693 - Integration Consulting Senior Specialist

hace 2 semanas


Barcelona, España 1043 Amadeus Soluciones Tecnologicas A tiempo completo

M-693 - Integration Consulting Senior Specialist - Barcelona Job Title: Integration Consulting Senior SpecialistPurpose: Support customers in the most complex cases of Amadeus products or solutions integration. Provide billable consultancy/integration services to improve business performance.Main Responsibilities:Support autonomously sales organization for integration matters in the most complex cases (perform demos, analyze customer business flows and propose integration solutions to cope with customer requests).Provide advice/consulting to customers for their integration activities between Amadeus systems and customer systems, with full autonomy and for the most complex cases:Provide functional support and problem resolution within the overall integration project.Coach Integration Consulting Specialists.Establish and manage the product/solution integration schedule.Support integration activities during the implementation project.Provide formal integration status, KPIs, and customer feedback reporting to Management.Ensure product high-level adoption by the customers by providing appropriate assistance on daily activities.Identify and prioritize critical issues, problems, and root causes.Present complex analysis results in client meetings.Identify potential upsell activities for consulting and optimization missions.Propose follow-up internal processes improvement.Identify and recommend internal tools/techniques for further process automation.Service Design:Punctually, the Shopping Integration Consulting Senior Specialist may take a service designer role in a construction domain, and therefore have the following responsibilities:Contribute to the creation of User Stories corresponding to predefined high-level Serviceability Requirements.Review product specifications ("Service" section).Contribute to the validation of serviceability deliveries within the feature team.Build, store, and track Services Documentation.SharePoint repository updated with all key documentation.Create a serviceability matrix detailing product functionalities ready to be industrialized.Provide regular status to the line to ensure global coverage and foster synergies within the Construction Domain.Transfer knowledge to Implementers globally.About our ideal candidate:University degree (4 to 5 years) or equivalent qualification.#J-18808-Ljbffr



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