Customer Success Manager
hace 2 meses
.The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of Trellix solutions and services that inspires the use of Trellix solutions, services, educational offerings and premium support.About the Role :You will be considered the lead customer liaison for top-revenue accounts and will attend one-on-one meetings with representatives of the strategic accounts.You will develop a trusted adviser relationship with customer partners and executive sponsors to understand customer's strategy, technical environment, and measurements for success.You will oversee all post-sales activity to create recognizable benefits for Trellix's top customers.You will demonstrate product knowledge, plan and work on the Customer Success Plan (CSP) to ensure broad adoption of Trellix solutions.You will lead account reviews with clients to ensure usage of Trellix technologies and maintain communication on updates/new features.Anticipate and monitor at-risk accounts and ensure concerns are managed.You will ensure a smooth client experience as they work with several Trellix roles.You will be the customer's voice and provide feedback to our teams on how we can better serve our customers.Identify risks to the customer achieving their goals and work with the account team to build a risk mitigation plan.You will manage internal projects, such as creating internal training curricula and schedules, presenting across lines of businesses, identifying and improving opportunities, preparing and qualifying Trellix team members for customer meetings, and performing employee mentoring.About You :Your background includes 5+ years of Customer Success Manager experience.You have a strong desire for action and willingness to jump in and roll up your sleeves.You have an enthusiastic and dedicated approach to connect customers with an understanding of their needs and ensuring they understand and realize the full value of our products.You excel in developing deep customer relationships and managing assigned accounts to result in continued revenue generation and high levels of customer satisfaction.You can build valuable and outcome-based relationships with a diverse customer account base.You have experience deploying technology or support services with large enterprise or global customers.You are enthusiastic and creative with the ability to inspire and encourage others, in relationships with customers and peers.You will support customers in Spain.Fluent Spanish speaker along with English.Company Benefits and Perks:We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day
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Customer Success Manager
hace 7 meses
Madrid, España GTT Communications A tiempo completoJob Title: Customer Success Manager About GTT: We serve thousands of businesses with a portfolio that includes SD-WAN and other managed WAN services, internet, security and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role...
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Sr Customer Success Manager
hace 4 semanas
Madrid, España Sas - Global A tiempo completo.Job Description Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
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Sr Customer Success Manager
hace 2 semanas
Madrid, España Sas A tiempo completo.Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 2 meses
Madrid, España Sas - Global A tiempo completo.Job Description Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
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Sr Customer Success Manager
hace 4 semanas
Madrid, España Sas Institute Inc. A tiempo completo.Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 4 semanas
Madrid, España Sas A tiempo completo. Sr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 3 semanas
Madrid, España Undisclosed A tiempo completo.:Sr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 2 días
Madrid, España Ares Consultores A tiempo completoSr.Customer Success Manager - HybridNice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...
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Sr Customer Success Manager
hace 2 meses
Madrid, España Sas A tiempo completo.Sr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 4 semanas
Madrid, España Sas Institute Inc. A tiempo completo.Sr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 2 meses
Madrid, España Sas - Global A tiempo completo.Job DescriptionSr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...
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Customer Success Manager
hace 2 meses
Madrid, España Clarivate Analytics A tiempo completo.We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from...
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Customer Success Manager
hace 7 meses
Madrid, España NetApp A tiempo completo**If you run toward knowledge and problem-solving, join us**: In a world of cloud complexity, NetApp simplifies. Our customers are looking for a more unified and secure multicloud experience, and we provide the services, infrastructure and expertise they need to achieve it. If you want to have a real impact, NetApp is the place for you. You’ll make a...
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Sr Customer Success Manager
hace 10 horas
Madrid, España Ares Consultores A tiempo completo.Sr.Customer Success Manager - Hybrid Nice to meet you!We're a leader in data and AI.Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career...
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Sr Customer Success Manager
hace 3 meses
Madrid, España SAS A tiempo completo: **Sr. Customer Success Manager - Hybrid** **Nice to meet you!** We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
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Customer Success Manager
hace 2 meses
Madrid, España Planet A tiempo completolocations- Madrid Office - Spain- time type- Full time- posted on- Posted Today- job requisition id- JR08846 We're looking for a results-driven Customer Success Manager, ideally with Payments or Fintech experience. You'll be critical in retaining our valued SME customers and ensuring that we maximise customer satisfaction and lifetime value. This is a role...
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Sr Customer Success Manager
hace 2 semanas
Madrid, España Sas - Global A tiempo completoJob DescriptionSr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...
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Sr Customer Success Manager
hace 4 semanas
Madrid, España Sas Institute Inc. A tiempo completoSr. Customer Success Manager - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career...
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Sr Customer Success Manager
hace 4 semanas
Madrid, España Sas Institute Inc. A tiempo completoSr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Sr Customer Success Manager
hace 2 semanas
Madrid, España Sas A tiempo completoSr. Customer Success Manager - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
