Maintenance Supervisor, Andalusia

hace 4 semanas

Málaga, España Boundless Life A tiempo completo

Hospitality and Operations at Boundless Life

Boundless empowers remote workers to experience - with their families - the nomad lifestyle many people without children have been enjoying for years. It creates a complete "live abroad" immersive experience for families looking to get the most of what the digital age and the world can offer.

Through premium kids-friendly lodging, a cutting-edge education system that follows the children wherever they go, Boundless brings together a community of like-minded families who want to explore the planet while working remotely and having a positive impact on their lives and the world.

We're hiring: Maintenance Supervisor in Montenegro, March 2024.

This is a locally based role, as such you are required to live in the specific city or nearby. Your main role is to provide the best experience possible to our families through first class service and a positive 'can do' attitude. We are an inclusive company and look for team members that actively involve themselves in our community of team members and families. Building strong relationships with team-members and families is very important to us.

Primary responsibilities

Health and Safety: Implement/continue a health and safety schedule within the maintenance area that covers local requirements.

Build and manage a daily/weekly checklist for legislative requirements.

Comply with all health and safety laws within the operations (Housing, Hub, EC, including common spaces/areas).

Support maintenance request execution within the operation and for our members.

Build and manage a team and processes for maintenance across all assets.

Execute all ticketing requests for maintenance support to families and team members alike.

Work within the dedicated HSK/Maintenance tracking software to ensure member satisfaction and close monitoring of all issues experienced.

Identify all issues raised on a monthly basis and compile this in a monthly report to be shared with Senior Management.

Identify long term solutions for the top five occurring issues each month to work with a long-term vision and eliminating continuous challenges.

Undertake any ad-hoc requests that require any handyman works such as carpentry, plumbing or electrical.

Support the Operations Manager to ensure the apartments are set to Boundless standards in all aspects.

Identify a list of 3rd party providers to assist with specific needs the local operation has (i.e. specific maintenance assistance required within the location, 24 hour call out support).

Build and nurture relationships with identified 3rd party providers to ensure support is granted when needed.

Communicate 3rd party vendors and 24 hour call out options to Senior Management.

Establish a local Maintenance Google Drive Folder that obtains all necessary information to Senior Management and other members within the Operations team for continuous success during absence.

Build and manage a Preventive Maintenance Program (PMP)

Use the Maintenance Management Software to establish a PMP program for all aspects of the business relating to maintenance.

Use the Maintenance Management Software to establish a PMP for all health and safety related topics. Starting with PAT testing, all necessary regular testing as required by laws and continuing with all PMP needs for maintenance cleans and checks such as air conditioning, shower screens, other electrical equipment etc. This list is non exhaustive and will be different from location to location.

Support with storage and linen Inventory update

Assist in transportation of any stock items required by the business.

Support the building of sustainable practices where possible.

Identify and implement opportunities where sustainable practices can be implemented.

Identify and leverage more sustainable products we can supply for our spaces / homes.

Standards and Processes

Establish and manage the local Google Drive Folder that obtains all necessary information on standards and processes for this area within your location.

Establish/Manage/Update all Standard Operating processes (Playbooks) and Chapters (Manuals and Checklists) for your area to ensure business continuity is given at all times and a consistent service and work ethos is in place.

Qualifications/Requirements

Trained and qualified in a handyman area such as carpenter, painter, plumber or electrician.

Extensive knowledge in handyman areas and a common sense to be able to understand all traits and requirements naturally.

Minimum 1 year of supervisory experience or experience in managing different contractors/areas at one time.

Experience in the hospitality industry with customer interaction.

Positive interpersonal and communication skills.

Enjoys working in a fast-paced, startup environment.

Ability to manage multiple projects at the same time and prioritise deadlines.

Detail oriented with a problem solving attitude.

What we offer

Trust in you and your workmanship and expertise.

A fair salary package for your local destination.

Opportunity to participate in profit sharing and stock options plan.

Training by industry experts.

Opportunities for personal growth and learning.

Paid holidays to the legal local amount, plus public holidays.

Time-off and opportunity for volunteering.

Freedom to be creative and innovative in your practice.

Discounted accommodations and amenities.

Meal during the day.

We will provide you with training, guidance and on-going support within your role.

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