Manager | Banking And Financial Services
hace 3 semanas
Company DescriptionSutherland is seeking an attentive and goal-oriented person to join us as an Account Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youJob DescriptionResponsibilities:Monitor customer service metrics: response time, first-call resolution, customer satisfaction, etc. and develop strategies to improve these metrics.Analyze customer feedback and identify areas for improvement in a customer service operations environment.Collaborate with cross-functional teams to improve customer processes and systems.Ensure compliance with company policies and procedures, as well as legal and regulatory requirements.Stay up-to-date with industry trends and best practices.QualificationsOur most successful candidates will have:A Bachelor's Degree holder preferred but not required.Three years operations and management experience; Process transformation experience - good to have.Four to Five years experience and knowledge in supporting financial/banking programs as a customer service line of business.Experience of managing, directing associates/sr associates, team manager resources with span of 100 for Manager.Experience and knowledge in managing customer service KPIs such as AHT and NPS/CSAT.Strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements.Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues.Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.Excellent working knowledge of MS Office applications.Ability to work in a fast-paced, dynamic environment.Additional InformationAll your information will be kept confidential according to EEO guidelines.#J-18808-Ljbffr
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Operations Manager | Us Banking
hace 3 semanas
Jerez de la Frontera, España Sutherland A tiempo completoCompany DescriptionSutherland is seeking an organized and goal-oriented person to join us as an Operations Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job DescriptionManaging Cluster/Community...
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Account Manager
hace 4 días
Granada, La, España Bank Of Africa A tiempo completoCompany Description Bank of Africa is a multi-business universal banking Group and one of Africa's leading financial institutions based in Morocco. With operations in 31 countries, the Group is internationally-oriented and committed to environmental sustainability and corporate social responsibility. Role Description This is a full-time on-site role for an...
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Operations Manager
hace 4 semanas
Jerez de la Frontera, España Sutherland A tiempo completoCompany DescriptionSutherland is seeking an organized and goal-oriented person to join us as an Operations Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job DescriptionResponsibilities:Managing...
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Operations Manager
hace 3 semanas
Jerez de la Frontera, España Sutherland A tiempo completoCompany DescriptionSutherland is seeking an organized and goal-oriented person to join us as an Operations Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job DescriptionResponsibilities:Managing...
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Associate - Procurement Services
hace 2 meses
Palma de Mallorca, España WNS Global Services A tiempo completoCompany Description WNS is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and...
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Operations Manager – Collections
hace 4 semanas
Jerez de la Frontera, España Sutherland A tiempo completoCompany DescriptionSutherland is seeking an organized and goal-oriented person to join us as an Operations Manager - Collections. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job...
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Operations Manager – Collections
hace 3 semanas
Jerez de la Frontera, España Sutherland A tiempo completoCompany DescriptionSutherland is seeking an organized and goal-oriented person to join us as an Operations Manager - Collections. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job...
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Service Delivery Manager | Collections
hace 4 semanas
Jerez de la Frontera, España Sutherland A tiempo completoCompany DescriptionSutherland is seeking an organized and goal-oriented person to join us as an Operations Manager - Collections. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job DescriptionManaging...
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Service Delivery Manager | Collections
hace 3 semanas
Jerez de la Frontera, España Sutherland A tiempo completoCompany DescriptionSutherland is seeking an organized and goal-oriented person to join us as an Operations Manager - Collections. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job DescriptionManaging...
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Financial Operations Manager
hace 6 días
Jerez, Cádiz, España Mci A tiempo completoJob Title: Financial Operations ManagerJob Summary:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking an accomplished and detail-oriented Financial Operations Manager with a Certified Public Accountant (CPA) designation to lead our finance...
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Financial Operations Manager
hace 5 días
Jerez, Cádiz, España Mci A tiempo completoJob Title: Financial Operations ManagerJob Summary:MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking an accomplished and detail-oriented Financial Operations Manager with a Certified Public Accountant (CPA) designation to lead our finance...
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Sales Representative
hace 4 semanas
Jerez de la Frontera, España Idt Corporation A tiempo completoSales Representative / Retail Account Manager (RAM) IDT's Retail division seeks a Sales Representative / Retail Account Manager (RAM). IDT is a leading communications and financial services company looking for enthusiastic and energetic Sales Representatives / RAMs. In this role, you will be responsible for sales of specified telecom and financial services...
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Financial Analyst
hace 3 semanas
Jerez de la Frontera, España Mci A tiempo completo.Pampanga, PHJOB TYPEFull-TimePosition OverviewJob Title: Financial AnalystJob Type: Full - TimeLocation: On-site | San Fernando, PampangaMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have...
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Financial Analyst
hace 7 días
Jerez de la Frontera, España Mci A tiempo completo.Pampanga, PH JOB TYPE Full-TimePosition Overview Job Title: Financial Analyst Job Type: Full - Time Location: On-site | San Fernando, PampangaMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we...
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Financial and Administrative Manager
hace 3 semanas
el Prat de Llobregat, Barcelona provincia, España Tereos A tiempo completo**Qui sommes-nous ?** **Tereos **figure parmi les leaders des marchés du sucre, de l’alcool et de l’amidon. Les engagements sociétaux et environnementaux du Groupe contribuent à la performance de l’entreprise dans la durée tout en renforçant sa contribution en tant qu’acteur responsable. Groupe coopératif, Tereos rassemble **11 200...
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Office Of The Student Services And Alumni Affairs
hace 4 semanas
Jerez de la Frontera, España Central Luzon College Of Science And Technology,... A tiempo completo.CENTRAL LUZON COLLEGE OF SCIENCE & TECHNOLOGY, INC. (CELTECH COLLEGE PAMPANGA Branch) is in urgent need of a highly qualified and committed Office of the Student Services and Alumni Affairs (OSSAA) Coordinator with details of his/her job descriptions summarized herein:DUTIES AND RESPONSIBILITIESExecutes and periodically assesses plans and policies covering...
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Senior Financial Analyst
hace 4 semanas
Jerez de la Frontera, España Mci A tiempo completo.Pampanga, PHJOB TYPE: Full-TimePosition OverviewJob Title: Senior Financial AnalystLocation: PhilippinesMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted...
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Senior Financial Analyst
hace 4 semanas
Jerez de la Frontera, España Mass Markets A tiempo completo.Position OverviewJob Title: Senior Financial AnalystJob Type: Full-TimeLocation: PhilippinesMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in...
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Senior Financial Analyst
hace 3 semanas
Jerez de la Frontera, España Mci A tiempo completo.Pampanga, PHJOB TYPEFull-TimePosition OverviewJob Title: Senior Financial AnalystJob Type: Full - TimeLocation: PhilippinesMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established...
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Senior Financial Analyst
hace 3 semanas
Jerez de la Frontera, España Mass Markets A tiempo completo.Position OverviewJob Title: Senior Financial AnalystJob Type: Full - TimeLocation: PhilippinesMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in...