Digital Customer Solutions Architect
hace 3 días
.ABOUT STRAUMANN Headquartered in Basel, Straumann is a global leader in implant and restorative dentistry and oral tissue regeneration.
Having pioneered many of the most influential technologies and tech-niques in our field, we have a tradition of doing more to advance dental regeneration, restora-tion and replacement, as well as patient care.
Straumann partners with passionate people who fit in with the agile dynamics of our size-for-success company.
People at Straumann appreciate the opportunity to shape our future and create impact.
Encouraging leadership and inspiring ideas from our people has guided us through our proud history of pioneering innovations.
As a Digital Customer Solutions Architect, you will play a critical role in optimizing Order to Cash (O2C) processes by designing and implementing innovative technology solutions.
Partnering closely with the Digital Customer Engagement and Sales Enablement functions, you will deliver scalable solutions that bridge business processes with technology ecosystems.
This role will be pivotal in evolving platforms such as SAP Commerce Cloud, SAP CPQ, and other 3rd party technologies, driving customer fulfillment, operational efficiency, and architectural alignment.
Key Responsibilities Technology Strategy and Advisory Act as a trusted advisor, aligning O2C technology solutions with business strategy and goals.
Identify opportunities for process improvements and innovation using emerging technologies such as automation, AI-driven order processing, and data analytics.
Guide technology decisions to enhance order management and service processes.
Manage relationships with technology vendors, consulting partners, and contractors, ensuring solutions are aligned with business objectives and are fit for purpose.
End-to-End Solution Design Lead solution design and technology architecture, ensuring compatibility within the SAP ecosystem and with other technology platforms to support seamless order management.
Design integration architecture with SAP ERP for digital solutions such as SAP Commerce Cloud, SAP CPQ, and other ordering platforms.
Oversee integration with third-party applications, including CRM, In-House Applications, and Supply Chain technology ecosystems, to enhance end-to-end process efficiency.
Collaborate with business functions and Data & Tech teams to translate business needs into scalable technology and digital solutions.
Evaluate and recommend new technologies, platforms, and vendor solutions that can enhance customer fulfillment and order management.
Operations Perform configuration and implementation of technology solutions, particularly leveraging SAP Commerce Cloud and SAP CPQ.
Manage real-time system operations, addressing issues to minimize disruptions and maintain business continuity.
Project Leadership Lead projects focused on customer technology integrations, rollout of existing digital solutions to new markets, and other customer fulfillment initiatives
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Digital Customer Solutions Architect
hace 3 días
Alcobendas, España Straumann Group A tiempo completoABOUT STRAUMANN Headquartered in Basel, Straumann is a global leader in implant and restorative dentistry and oral tissue regeneration.Having pioneered many of the most influential technologies and tech-niques in our field, we have a tradition of doing more to advance dental regeneration, restora-tion and replacement, as well as patient care.Straumann...
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