Junior Networking Managed Services Engineer
hace 2 meses
.Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Networking Managed Services Engineer (L1) is an entry-level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution.This role has the primary objective to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to/support project work as and when required.What you'll be doingKey Responsibilities:Monitors client infrastructure and solutions.Identifies problems and errors prior to or when they occur.Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction.Investigates first line incidents assigned and identifies the root cause of incidents and problems.Fulfils approved requests following agreed procedures.Provides telephonic or chat support to clients when required.Executes approved maintenance activities including patching and configuration changes.Follows the required handover procedures for shift changes to ensure service continuity.Reports and escalates incidents where necessary.Ensures the efficient and comprehensive resolutions of incidents and requests.Proactively identifies opportunities for work optimization.Updates existing knowledge articles or creates new ones.Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities.May also contribute to/support project work as and when required.May work on implementing and delivering Disaster Recovery functions and tests.Performs any other related task as required.Knowledge and Attributes:Ability to communicate and work across different cultures and social groups.Ability to plan activities and projects well in advance and take into account possible changing circumstances.Ability to maintain a positive outlook at work.Ability to work well in a pressurized environment.Ability to work hard and put in longer hours when it is necessary.Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.Ability to adapt to changing circumstances
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Junior Networking Managed Services Engineer
hace 4 semanas
La Coruña, España Ntt Communications A tiempo completo.Junior Networking Managed Services Engineer Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue...
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Junior Networking Managed Services Engineer
hace 4 semanas
La Coruña, España Ntt Communications A tiempo completo.Junior Networking Managed Services EngineerContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to...
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Junior Networking Managed Services Engineer
hace 4 semanas
La Coruña, España Ntt Communications A tiempo completoJunior Networking Managed Services Engineer Continue to make an impact with a company that is pushing the boundaries of what is possible.At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society.Our workplace embraces diversity and inclusion – it's a place where you can continue to...
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Networking Managed Services Engineer
hace 3 semanas
La Coruña, España Ntt Communications A tiempo completo.Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...
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Junior Networking Managed Services Engineer
hace 4 semanas
La Coruña, España Ntt Communications A tiempo completoJunior Networking Managed Services EngineerContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to...
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Junior Networking Managed Services Engineer
hace 5 días
La Coruña, España Ntt Communications A tiempo completoJunior Networking Managed Services EngineerContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to...
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Networking Managed Services Engineer
hace 3 semanas
La Coruña, España Ntt Communications A tiempo completo.Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive. Your career here...
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Junior Networking Managed Services Engineer
hace 4 semanas
La Coruña, España NTT Communications A tiempo completoJunior Networking Managed Services Engineer Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue...
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Junior Networking Managed Services Engineer
hace 3 días
La Coruña, España NTT Communications A tiempo completoJunior Networking Managed Services Engineer Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue...
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Junior Networking Managed Services Engineer
hace 2 días
La Coruña, España Ntt Data A tiempo completo.Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The...
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Networking Managed Services Engineer
hace 3 semanas
La Coruña, España Ntt Communications A tiempo completoContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...
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Networking Managed Services Engineer
hace 2 meses
La Coruña, España Ntt A tiempo completoJOB DESCRIPTION Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe...
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Networking Managed Services Engineer
hace 3 semanas
La Coruña, España Ntt Data A tiempo completoJob Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible.We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe...
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Networking Managed Services Engineer
hace 3 semanas
La Coruña, España Ntt Communications A tiempo completoContinue to make an impact with a company that is pushing the boundaries of what is possible.At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society.Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here is...
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Networking Managed Services Engineer
hace 3 semanas
La Coruña, España NTT Communications A tiempo completoContinue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career...
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Networking Managed Services Engineer
hace 1 mes
La Coruña, España Ntt Data A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATA The Networking...
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Networking Managed Services Engineer
hace 2 meses
La Coruña, España Ntt Data A tiempo completo.Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATAThe Networking...
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Networking Managed Services Engineer
hace 7 días
La Coruña, España Ntt Data A tiempo completo.Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA The...
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Networking Managed Services Engineer
hace 2 meses
15009 A Coruña, A Coruña provincia, España NTT DATA A tiempo completo**Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT DATA** The...
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Junior Networking Managed Services Engineer
hace 1 mes
La Coruña, España NTT DATA A tiempo completoMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The...
