Business Analyst Intern
hace 1 semana
About the role: As a Business Analyst Intern, based in our Barcelona office, you will form part of the Business Analyst department which reports to the Underwriting Operations Department Europe.
During a 6-month full-time internship, you will work as a liaison between the Business and Technology Departments to improve our operating systems.
The Business Analyst intern will be a member of the Business Analyst team (6 people) to coordinate, communicate, and validate the requirements for implementing changes to the business processes to gain efficiency and quality.
This will be achieved by analyzing existing processes, proposing business improvements, highlighting any related pain points, and recommending solutions.
Rest assured that initial training will be provided to set you up for success.
Key responsibilities: On a day-to-day basis: Gain a basic understanding of all elements of the operative systems: Pega, ERS, La Rambla, DQ Pro.
Participate in the Sprint deployments by using agile development principles: Test the bugs/stories in the UAT environment (for DQ Pro, Web-based tools).
Communicate the UAT results.
Support the user acceptance testing (UAT) during the upgrade (Pega).
Be the point of contact to create the operative systems user profile access for new joiners.
Project work: Create/coordinate a training plan about the operative system for new employees.
Create user story templates for repetitive requirements.
Work on the requirement gathering for the creation of a new Credit Control Order Form applying our project methodology (initiation, Design, Execution, Monitoring & Control, Closing).
This form consists of a web-based communication tool between front and back office to manage incorrect payments.
Skills and Competencies Required: Advanced English level.
Bachelor's degree.
Organized, structured, and eager to learn.
Interest in operative system integration/project management.
Proficiency in standard software applications (Microsoft Word, Excel, PowerPoint).
Keen to work in an international environment.
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