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It Service Desk Manager | Madrid, Es
hace 4 semanas
.IT Service Desk ManagerEburyMadrid, SpainPosted: 15 days agoType: PermanentSalary: CompetitiveEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Office: Madrid Office - Hybrid: 4 days in the office, 1 day working from homeThe IT Service Desk is the central point of contact for IT queries from all Ebury permanent or contract staff and departments. The Service Desk strives to set the standard of behaviour for customer engagement, playing a key customer advocacy role, developing and delivering services that support customer needs and inform IT Services objectives. The successful candidate will have a proven track record of leadership in IT support, a strong knowledge of ITSM best practices, and an unyielding commitment to user satisfaction.PositionThe Service Desk Manager is a key role, tasked with managing a team of Service Desk Engineers in several global locations. The post holder is responsible for overseeing the day-to-day effectiveness of service provision and ensuring that service level targets are met. They will offer specialist advice and support on IT-related issues, ensuring the effective management of all incidents and service requests
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It Service Desk Manager
hace 2 meses
Madrid, España Ebury A tiempo completoIT Service Desk Manager Madrid Office - Hybrid: 4 days in the office, 1 day working from home Ebury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional. We're breaking...
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It Service Desk Manager
hace 2 meses
Madrid, España Ebury A tiempo completoIT Service Desk Manager Madrid Office - Hybrid: 4 days in the office, 1 day working from home Ebury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.We're breaking...
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It Service Desk Manager
hace 3 semanas
Madrid, España Ebury A tiempo completoIT Service Desk Manager Madrid Office - Hybrid: 4 days in the office, 1 day working from home Ebury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.We're breaking...
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It Service Desk Manager
hace 2 meses
Madrid, España Ebury A tiempo completoIT Service Desk ManagerMadrid Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.We're breaking down...
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It Service Desk Manager
hace 3 semanas
Madrid, España Ebury A tiempo completoIT Service Desk ManagerMadrid Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.We're breaking down...
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It Service Desk Manager
hace 2 meses
Madrid, España Ebury A tiempo completo.IT Service Desk ManagerMadrid Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a Global FinTech: we apply new technologies to enhance and automate financial services and processes. This allows small and medium-sized businesses to trade and transact internationally by eliminating boundaries related to more traditional.We're breaking...
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IT Service Desk Manager
hace 2 meses
Madrid, España Ebury A tiempo completoEbury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. IT Service Desk Manager Madrid Office - Hybrid: 4 days in the office, 1 day working from home Ebury is a...
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It Service Desk Manager
hace 2 meses
Madrid, España Ebury A tiempo completoEbury is a hyper-growth FinTech firm, named in as one of the top 15 European Fintechs to work for by AltFi.We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.IT Service Desk ManagerMadrid Office - Hybrid: 4 days in the office, 1 day working from homeEbury is a Global...
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IT Service Desk Specialist
hace 3 horas
Madrid, Madrid, España The Cigna Group A tiempo completoAbout The Cigna GroupWe exist to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts, and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions. We are going through an exciting period of expansion; at the center of our International division's...
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It Service Desk Analyst
hace 1 semana
Madrid, España The Cigna Group A tiempo completo.Identify ways to improve the quality of the service provided and/or the efficiency of the processes within the team. Experience with a call management system....Our global service operation (GSOC) located in London, New York, Singapore and Kuala Lumpur operates a seamless and consistent follow the sun support approach,......All work undertaken must be...
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Service Desk Manager
hace 3 meses
Madrid, España Berklee College Of Music A tiempo completo.Job Description:Under the direction of the Senior Director for Technology Support, the Service Desk Manager is responsible for staffing and operation of the Technology Service Desk serving all Berklee students, faculty and staff. The Service Desk Manager works cooperatively with Training and Instructional Technology and Technology Services areas in...
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IT Service Desk Manager
hace 3 horas
Madrid Centro, Madrid, España Ebury A tiempo completoAbout the RoleEbury, a leading FinTech firm, is seeking an experienced IT Service Desk Manager to join our team. As a key member of our IT department, you will be responsible for managing a team of Service Desk Engineers and ensuring the delivery of exceptional technical support to our users.Key ResponsibilitiesTeam Management: Oversee the daily operations...
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IT Service Desk Analyst
hace 20 horas
Madrid Centro, Madrid, España The Cigna Group A tiempo completoAbout The Cigna GroupThe Cigna Group exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts, and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions. We are going through an exciting period of expansion; at the center of our International...
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Cap Service Desk
hace 3 meses
Madrid, España Digital Talent Agency A tiempo completoSeleccionamos un Analista programador CA Service Desk con experiência den diseño técnicoy programación en el mantenimiento de aplicaciones desarrolladas con la tecnología CA Service Desk. El puesto se desarrollará 100% en remoto, pero habrá visitas puntuales a cliente (ubicado en el centro de Madrid) - Ref: BLV - Madrid, España - Indefinido -...
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Cap Service Desk
hace 2 meses
Madrid, España Digital Talent Agency A tiempo completoSeleccionamos un Analista programador CA Service Desk con experiência den diseño técnicoy programación en el mantenimiento de aplicaciones desarrolladas con la tecnología CA Service Desk.El puesto se desarrollará 100% en remoto, pero habrá visitas puntuales a cliente (ubicado en el centro de Madrid)- Ref: BLV- Madrid, España- Indefinido- Experiência...
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It Service Manager
hace 2 meses
Madrid, España Board International A tiempo completo.At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...
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It Service Manager
hace 2 semanas
Madrid, España Board International A tiempo completoAt Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...
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It Service Desk Analyst
hace 1 semana
Madrid, España Cigna A tiempo completoIdentify ways to improve the quality of the service provided and/or the efficiency of the processes within the team. Experience with a call management system.…Our global service operation (GSOC) located in London, New York, Singapore and Kuala Lumpur operates a seamless and consistent follow the sun support approach,……All work undertaken must be logged...
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(Ql-697) | It Service Desk Analyst
hace 1 día
Madrid, España The Cigna Group A tiempo completoAbout CignaLet us tell you a little more about us. Cigna exists to improve lives. Together, with our 74,000 employees worldwide that service Cigna, Express Scripts, and other affiliate customers, we aspire to transform health services, making them more affordable and accessible to millions. We are going through an exciting period of expansion; at the center...
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IT Service Manager
hace 2 meses
Madrid, España Board A tiempo completoIf you’re a forward-thinker looking for the great next step in your career within an innovative and collaborative environment, Board is the right workplace for you! Board is looking for a strategic IT Service Manager to join our IT team. They will oversee the delivery and management of IT services within the organization. Their primary focus...