Sciex | District Manager Service Iberia

hace 3 semanas


Barcelona, España Sciex A tiempo completo

.Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At SCIEX, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.Learn about the Danaher Business System which makes everything possible.The District Manager is responsible for the service business within the assigned district and for leading the activity of all field service engineers to achieve the district's service support objectives and business plan. Serves as owner and point of contact for escalated service activity within the district. Responsibilities include achieving/exceeding assigned installation, maintenance and repair targets through effective coaching and development of employees, identifying, and implementing process improvements and changes to increase the group's effectiveness and value to its customers, and managing the team's job performance and career development.This position is part of the Field Service Team and will be located in Madrid or any other Spanish/Portuguese city with good connections (International Airport, High Speed Train).In this role, you will have the opportunity to: Effectively strategize and drive business object, plan, direct and coordinate the daily activities of service personnel to achieve service and business objectives. (Revenue/Orders/Margin/OP)Communicate and defuse internal and external customer/employee situations and communicate and work with other department managers to identify potential improvements in the quality of services and/or support provided.Identify service, technical and workflow skills assessment and mentoring to the team.Develop and track performance objectives for the team and effectively addresses and resolves employee issuesDemonstrate effective communication skills, either through team interactions or presentations to clearly articulate business objectives strategiesHandle district company assets including inventory, company cars, and tools.Communicate regularly with sales colleagues to drive business objectives



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