Senior Manager, Transformation

hace 1 mes


Madrid, España Outpayce A tiempo completo

.Senior Manager, Transformation & Operating Model Job Title: Senior Manager, Transformation & Operating ModelThe Head of the TRU Transformation & Operating Model team leads strategic operating model and change programs that are top-of-agenda for the Travel Unit Executive Leadership team. He/She is able to collaborate with and lead through influence with key stakeholders (ranging from senior leadership to staff, and possibly external consultants) to deliver challenging programs/initiatives within tight timelines and to high quality. He/She is able to engage on a varied set of business areas, providing strategic process consultancy as well as program management needed to achieve expected business outcomes.Key Responsibilities: Drive the definition of the implementation plan/roadmap as well as implementation when applicable: Beyond the definition of the target operating model, the Senior Manager Operating Model will support Leadership to define the transition plan (including the transition organization) and its implementation. He/she will work closely with the Business Lines, Regions, transversal units in RMS and TCO, P&C and other corporate functions (e.G. CST) where needed. He/she will have to define the right strategy to reach the target model, run workshops to unlock operational issues, and ensure a smooth implementation of the model in order to preserve business continuity while evolving the organization.Lead organization design strategy projects: Define and deliver complex studies focused on high priority organizational issues faced by the business leaders. Projects require balancing the inputs and requirements of many stakeholders, a deep analysis of the possible scenarios and their impact (both on organization and business), a deep understanding of the Product and Customer Life Cycles and TU Heartbeat across the Travel Unit Business Lines (Airline Solutions; Travel Distribution; Airport IT & Airline Operations; Outpayce; Navitaire), Regions and RMS. For those projects under his/her responsibility and in cooperation with the business lines/regions' leadership: Define the problem statement, the scope and approach; Define the deliverablesand KPIs for measurement; Drive the projects end to end using business/industry methodologies, best practices and managing a virtual team of resources from the BU and internal functions (P&C, Finance etc.); Present findings and recommendations to decision bodies (TU Transformation Board: BU Head & Direct reports mainly).Ensure coherence of the overall Operating Model over time & promote continuous improvement: Support the BU Head & leadership to continuously evolve the Travel Unit working model and ensure coherence and consistency (when applicable) across the Travel Unit. The work requires a deep understanding of the different organization units in the company and its inter-departmental dependencies


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