Hotel Manager
hace 2 semanas
.Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental heritage and unique sense of place. Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group. The Hotel Manager is expected to join the Executive Committee of the Hotel during the pre-opening period, in order to ensure a smooth and successful hotel opening. Functions as the strategic, hands-on leader of the Rooms Operations, Spa Operation, Food & Beverage Operations, Engineering & Security Operations, and acts as General Manager in his/her absence. The position is expected to be visible and hands-on in the operations on a daily basis providing direction and monitoring the entire guest experience. The schedule will include days, nights, holidays, and weekends to provide coverage in the absence of the General Manager. This position "owns" Rooms, Spa, Food & Beverage and Engineering & Security operational aspects of the hotel and is responsible for driving FLHSS&E initiatives while working with peers on the Executive Committee. Working with the Executive Committee, the Hotel Manager develops and implements hotel-wide strategies that deliver products and services to meet and exceed the needs and expectations of all guests while providing a return on investment to the owners. Duties and Supporting Responsibilities Responsible for the overall operation of the hotel in Food & Beverage, Rooms, Spa, Engineering and Security. Responsible for the implementation of all operational standards and their upkeep. Responsible for the elaboration – together with the L&D Manager – of appropriate training plans in all operational areas and their update, based on the hotel KPIs, guests comments and service audits results. Handle all guests complaints; ensure timely rectifications of service standards when needed. Formulation and implementation of strategy related to the hotel. The Hotel Manager will propose strategies and solutions to operational issues improving guest services and colleague productivity. Will execute all operational and strategic initiatives that have been discussed, providing feedback and alternatives. Preparation of strategic business plans for the hotel specifically pertaining to Operations. Development of lower and middle management executives through coaching, mentoring and general communications. To use the Balanced Score Card and other appraisal formats as tools for goals and target settings and to engage in feedback. Working with the Director of Engineering: Establish and manage the annual CAPEX plan and budget
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Hotel Manager
hace 4 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo.HOTEL MANAGER POSITIONMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental...
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Hotel Manager
hace 4 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo.HOTEL MANAGER POSITIONMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental...
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Hotel Manager
hace 2 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completo.Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental heritage and unique sense...
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Hotel Manager
hace 3 semanas
Madrid, España Mandarin Oriental Hotel Group A tiempo completo**HOTEL MANAGER POSITION** Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s...
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Hotel Manager
hace 5 días
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts, and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental heritage and unique sense...
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Hotel Manager
hace 5 días
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts, and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental heritage and unique sense...
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Hotel Manager
hace 2 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental heritage and unique sense...
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Hotel Manager
hace 2 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences.Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental heritage and unique sense of...
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Hotel Manager
hace 4 días
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts, and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s oriental heritage and unique...
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Hotel Manager
hace 7 días
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts, and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s oriental heritage and unique...
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Hotel Manager
hace 4 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoHOTEL MANAGER POSITIONMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences.Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental...
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Hotel Manager
hace 2 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences.Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental heritage and unique sense of...
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Hotel Manager
hace 2 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental heritage and unique sense...
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Hotel Manager
hace 4 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoHOTEL MANAGER POSITION Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences.Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group's oriental...
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Hotel Manager
hace 14 horas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s oriental heritage and unique...
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Hotel Manager
hace 11 horas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s oriental heritage and unique...
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Hotel Manager
hace 1 semana
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s oriental heritage and unique...
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Hotel Manager
hace 2 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s oriental heritage and unique...
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Hotel Manager
hace 2 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s oriental heritage and unique...
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Hotel Manager
hace 4 semanas
Madrid, España Mandarin Oriental Hotel Group Limited A tiempo completoHOTEL MANAGER POSITIONMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 30 hotels and eight residences in 20 countries and territories, with each property reflecting the Group’s oriental...
