Strategic Operations Lead, Global Medical Information And Medical Review

hace 3 días


Barcelona, España Absoluteeldercare A tiempo completo

.This is what you will do:The Director, Strategic Operations Lead, Medical Information and Medical Review (GMI-MR) is responsible for providing business and operations strategy partnership for global medical information and medical review. This individual will manage all Global Medical Information & Review operations, including governance of global contact and call centers, other vendors, ensuring audit and inspection readiness and providing oversight of all Standard Operating Procedures (SOPs), Working Practice Documents (WPDs), Budgeting, and Training Materials. This person will also be responsible for identifying and implementing operational efficiencies and ensuring systems/databases support efficient workflows, and metrics inform strategic growth and resource allocation. As Strategic Operations Lead, this individual will have a pivotal role in defining the digital strategy roadmap for GMI-MR in close partnership with Global Medical Affairs.You will be responsible for:Overseeing the Strategic Operations function of Global Medical Information and Medical Review (GMI-MR) department ensuring continual improvement and Operational Excellence of Medical Information and Medical Review process and between therapeutic areas.Creating quarterly and annual metrics to broadly educate on key deliverables and turn-around times, inform strategic growth and determine appropriate resource allocation.Driving departmental annual budgeting planning process, tracking and reporting monthly accruals / forecasts, and ensure spend is within 5% of Annual Operating Plan (AOP).Managing a global internal team as well as vendors, ensuring audit and inspection readiness and providing oversight of all Standard Operating Procedures (SOPs), Working Practice Documents (WPDs), oversight of metrics and insight reporting, and training materials, modules and/or curriculums related to GMI-MR.Providing oversight of Medical Review by contributing to process improvements, providing guidance, and collaborating with cross-functional leaders, and serving as a point of contact for process escalationsOversight of Medical Material Review (MMR) Operations, vendor management, departmental project management, budget planning, customer insights and KPI reporting.Provide on-site operational support for Medical Information booth at Tier 1 European CongressesOversight of all GMI-MR technology, systems, and databases (including global medical information database and call center).Evaluating, establishing and maintaining the operating model and global style guide for the development and maintenance of GMI response documents.Managing development and oversight for all GMI-MR training materials, including development of all applicable training modules, curriculums and maintenance of departmental training matrix



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