Salesforce - Crm Administrator

hace 3 semanas


Madrid, España Celonis A tiempo completo

.We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.As an administrator, you will work closely with Salesforce key stakeholders across the business. You will learn from others, and they will expect to learn from you. You will share in the responsibility, rewards and recognition of producing truly innovative solutions and complete client satisfaction. Responsibilities:Driving the innovative use of Salesforce as a productivity tool and business platformServing as a subject matter expert (SME) for Salesforce CRMPerforming day-to-day administrative tasks, such as create and maintain users including sharing rules and security levels (profile & roles); Master data changesHandling tickets (Incidents & Service Requests)Working collaboratively with Operations, SMEs and end users to understand feature requirements and/or address support issuesRemaining current Salesforce best practices and technologies and advising on these practices for Salesforce-based solutionsMaintaining and enhancing business processes and user experience with Salesforce flowsDeveloping, launching and managing in-depth dashboards and reports for all team functions at both management and individual levelsManage new releases and system changes and efficiently rolling out new features without interruption to the usersWorking together with the enablement team to creating and updating training materials for users/groups on an ongoing basisCreating documentation, maintaining standardization and proactively seeking ways to continuously improve processes & procedures Qualifications4+ years' Salesforce



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    We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. As an administrator, you will work closely with Salesforce key...


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