Customer Service Con Inglés
hace 2 semanas
**Customer Service con inglés (logística y transporte)**
**LOCALIDAD: Pamplona**
Somos una** **empresa global española, **líder en el sector del transporte y la logística internacional.
**
Actualmente buscamos un **Customer Service con inglés **para nuestra división de transporte.
**¿Quieres formar parte de este proyecto?
**Entonces, da el paso decisivo e inscríbete en nuestra oferta.
**Misión del puesto**
Encontrar las mejores soluciones ofreciendo un excepcional servicio al cliente.
**¿Cuáles son las funciones principales?
**
- Informar al cliente de las incidencias y los horarios establecidos
- Seguimiento de los camiones que deben posicionarse
- Comprobación de los tiempos establecidos para descargas, pausas, cargas etc.
- Tramitar ordenes de carga
- Solicitud de Ventanas de carga / descarga
- Cumplimentación de indicadores de calidad.
- Introducir la información en el sistema
- Tramitación de urgencias
- Contacto con los proveedores del cliente.
- Interlocución diaria con el cliente
**¿Qué requisitos son necesarios?
**
- Imprescindible nível medio / alto de inglés
- Valorable conocimiento de alemán
- Manejo de Excel
**¿Qué competencias valoramos?
**
- Proactividad
- Tolerancia a la presión
- Flexibilidad
- Trabajo en equipo
**¿Qué puedes esperar?
**
- Desempeñar un papel activo en la configuración del crecimiento del Grupo.
- Conseguir un alto grado de autonomía dentro de un equipo motivado.
- Jornada completa.
Horario por determinar (no turnos).
- Un alto grado de autonomía y desarrollo dentro de un equipo dinámico e innovador
- Acceso a Beneficios sociales por pertenecer a Grupo Sesé: seguro médico, descuentos en más de 400 marcas, etc.
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