Genesys Engage Consultant
hace 3 semanas
.Genesys Engage Consultant Department: Delivery Employment Type: Full Time Location: Madrid Reporting To: Jesus Buera Baranguan Description At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world's largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe's fastest-growing providers of CX transformation solutions, we're committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Genesys Engage Engineer to join our Madrid Team. We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change. Key Responsibilities The candidate will be integrated in a high skilled team that deploys and maintains Genesys IVR's, reporting, and multi-channel solutions, as well as Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers. The Job: Work with the team to design and build Genesys automate service, reporting, and multi-channel solutions. Integrate with Call Recording, Workforce Management Solutions and CRM systems from other leading software manufacturers. Skills, Knowledge & Expertise Education: bachelor's degree in information technology, telecom, math, or a related major. 2+ Years' experience with Genesys Engage product. Experience as a voice network engineer designing and deploying contact center solutions. Be able to reverse engineer existing solutions to construct new platforms based on Genesys technology. Being able to translate customer requirements into sound designs and efficient implementations. Good communication skills. Analytical, organisational and problem-solving skills. A good level of written and spoken English. Bonus skills: Integration with Customer Information Systems using web services, REST APIs. Job Benefits This is your chance to join a friendly and passionate team that will motivate you to learn and develop your career in the company
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Genesys Engage Consultant
hace 3 meses
Zaragoza, España Sabio Group A tiempo completo.Genesys Engage ConsultantDepartment: Delivery Employment Type: Full TimeLocation: MadridReporting To: Jesus Buera BaranguanDescriptionAt Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are...
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Genesys Engage Automation Specialist
hace 4 días
Zaragoza, Zaragoza, España Sabio Group A tiempo completoSabio Group is a dynamic organization dedicated to delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. We work with some of the world's largest organizations across various industries, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution.Job...
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Genesys Engage Automation Specialist
hace 6 días
Zaragoza, Zaragoza, España Sabio Group A tiempo completo**About Us**Sabio Group is a dynamic and ambitious company dedicated to fostering an environment where employees thrive. With over 25 years of experience in the CX transformation solutions industry, we've built a culture that is both challenging and fun, driven by a team of knowledgeable individuals who are passionate about leading the customer experience...
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Genesys Cloud Consultant
hace 2 meses
Zaragoza, España Sabio Group A tiempo completo.Genesys Cloud Consultant Department: Delivery Employment Type: Full Time Location: Madrid Reporting To: Jesus Buera Baranguan Description Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and...
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Genesys Cloud Consultant
hace 2 meses
Zaragoza, España Sabio Group A tiempo completo.Genesys Cloud ConsultantDepartment: Delivery Employment Type: Full TimeLocation: MadridReporting To: Jesus Buera BaranguanDescriptionSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and...
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Cloud Expert with Genesys Automation Specialization
hace 2 semanas
Zaragoza, Zaragoza, España Sabio Group A tiempo completoAbout UsSabio Group is a global company and the leading independent UK Contact Centre solution supplier. We work with top brands and partners worldwide, helping them build high-quality, secure, robust platforms and solutions. Our expertise and products focus on creating state-of-the-art real-time communications platforms, contact centre system integration,...
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Technical Integration Consultant
hace 2 meses
Zaragoza, España Expedia, Inc. A tiempo completo.Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by...
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Consultant - Portuguese Speaking
hace 2 meses
Zaragoza, España Ramboll A tiempo completo.Job Description Are you an experienced environmental consultant with Contaminated Sites? Are you fluent in Portuguese, and comfortable speaking it with clients about complex projects? Do you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? If this sounds like you, or you're curious...
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Consultant - Portuguese Speaking
hace 2 meses
Zaragoza, España Ramboll Group AS A tiempo completo.Are you an experienced environmental consultant with Contaminated Sites? Are you fluent in Portuguese, and comfortable speaking it with clients about complex projects? Do you want to push the boundaries of your profession and develop your excellence in an open, collaborative and empowering culture? If this sounds like you, or you're curious to learn more,...
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Junior Functional Consultant
hace 1 mes
Zaragoza, España Unit4 Nv A tiempo completo. Junior Functional Consultant (Norwegian Speaking) Full-time Company Description We are in Business for People, empowering people in service organisations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing...
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Business Intelligence Consultant
hace 3 meses
Zaragoza, España Datais A tiempo completo.DATAIS, a consultancy specializing in the design and execution of data and artificial intelligence projects, adopts an integrated approach to cover the entire data cycle and strategy. As a network of expert professionals, DATAIS fosters trust and collaborates to provide data and IA solutions, and tailored support services, including training and...
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Business Intelligence Consultant
hace 2 semanas
Zaragoza, España Datais A tiempo completo.DATAIS , a consultancy specializing in the design and execution of data and artificial intelligence projects, adopts an integrated approach to cover the entire data cycle and strategy. As a network of expert professionals, DATAIS fosters trust and collaborates to provide data and IA solutions, and tailored support services, including training and...
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Senior Software Developer
hace 4 semanas
Zaragoza, España Sabio Group A tiempo completo.Senior Software Developer Department: Delivery Employment Type: Full Time Location: Madrid Reporting To: Jesus Buera Baranguan Description Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and...
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Business Consultant
hace 4 meses
Zaragoza, España Endeavor A tiempo completo.Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We're passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.As a remote-first company, we understand the importance of...
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Business Consultant
hace 2 semanas
Zaragoza, España Endeavor A tiempo completo.Our Culture Quantum Metric's number one objective is happy people, diverse and inclusive culture. We're passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of...
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Senior Software Architect for Complex CX Environments
hace 2 semanas
Zaragoza, Zaragoza, España Sabio Group A tiempo completoSabio Group, a global leader in contact centre solutions, is seeking an Experienced Senior Software Developer to join our Professional Services team in Madrid. With a focus on designing and implementing sophisticated integrations between complex CX environments for top European companies, this role offers the opportunity to work on cutting-edge projects and...
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Account Development Executive
hace 1 mes
Zaragoza, España Open Text Corporation A tiempo completoHiring Manager: Jake Hollis Talent Acquisition Advisor: Jack Vaughan Job Code Level: RTP3 Your Impact Join OpenText's dynamic Account Development team as an Account Development Executive! Be at the forefront of driving success in a high-performing, social environment where your energy, tech-savvy approach, and creative mindset will be harnessed. This role...
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Customer Care Project Manager
hace 2 meses
Zaragoza, España Amadeus A tiempo completo.Job Title Customer Care Project Manager Summary of the role The Customer Care Project Manager will be assigned one or more projects aiming to improve the overall services delivered to our customers within Amadeus Travel Distribution unit, in line with the Customer Care Management (CCM) service strategy. As such, the Project Manager will be responsible for...
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Energy Storage Engineer
hace 6 meses
Zaragoza, España Blue Power Partners A tiempo completoBlue Power Partners is a global consultancy and project development company with a dedicated focus on developing renewable energy. Blue Power Partners is supporting worldwide leading developers, asset owners and technology companies within origination, development, construction, and performance optimization of onshore/offshore wind, solar, PtX and storage...
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Electrical Field Engineer, Field Engineering
hace 6 meses
Zaragoza, España Amazon Data Services Spain, S.L. A tiempo completoAs an Amazon Field Engineer, you will provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance. You will be the ‘go to’ engineering resource for your region when technical advice is needed, and will use your subject matter expertise and engage with diverse teams to: - Perform design and equipment...