Senior Client Advisor

hace 3 semanas

Barcelona, España Dolce & Gabbana A tiempo completo

We are hiring an experienced Senior Client Advisor to join our productive team at DOLCE & GABBANA in Barcelona.
Growing your career as a Full Time Senior Client Advisor is an awesome opportunity to develop exceptional skills.
If you are strong in decision-making, critical thinking and have the right mindset for the job, then apply for the position of Senior Client Advisor at DOLCE & GABBANA today

Descripción de la compañía
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available.
Descripción del puesto
We are currently looking for an experienced and proactive Senior Client Advisor for our boutique based in Barcelona.
As a Senior Client Advisor, you will be the Brand ambassador and you will make sure to provide an excellent service to every customer.
Key Responsibilities
Tailor the client experience in order to elevate experience and impression of the brand
Support the Sale Staff performance providing mentoring and ensure smooth operations on the shop floor
Promote and sell products by identifying our international customers' needs
Deliver outstanding customer service and build long-term relationship with customers
Maintain the store standards according to the guidelines.
Embody and transmit with passion the company projects through an effective product knowledge
Ensuring to build long lasting relationships with the clients using clienteling tools (i.e. Client Book or client ceremony instructions) and system (i. e. CRM)
Monitor the stock levels and support the activities of the Sale Staff
Support basic cash operations when necessary (is trained to use the till)
Perfil
Requirements
Fluency in Spanish and English. Other languages are considered a plus.
Minimum 5 years of relevant experience in womenswear in luxury retail.
Client Ceremony
Effective sale techniques
Store's KPIs
Self-motivation with positive attitude and professional selling techniques.
Good customers focus with strong presentation, interpersonal and communication skills.
Strong team player.
Benefits of working as a Senior Client Advisor in Barcelona:
? Excellent benefits
? Opportunities to grow
? Competitive salary

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