Front Desk Hospitality Agent
hace 2 meses
.Front Desk Hospitality Agent Apply to locations: Barcelona, Spain Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: JR100305 Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+ cities spanning 10 countries and three continents. Sonder's innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality. Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for anyone who loves interacting with guests and finds fulfillment in creatively solving problems. You are a detail-oriented individual who thrives on interacting with others, supporting your fellow team members, and satisfying guest requests throughout the day. If you're ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, we'd love to hear from you AT SONDER YOU WILL: Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners. Guide guests through the technology-rich Sonder experience, ensuring they are able to make the most out of their stay and use our tech features. Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk. Handle all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever possible; resolve customer complaints; assist customers in allinquiries in connection with services, facility, hours of operations, directions, etc. Assist building leadership with any administrative tasks required to keep all operations running smoothly. Flex to support the back-of-house/Hospitality Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issues. Ensure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others, as assigned. Support multiple Sonder properties throughout the local market, as required. WHAT WE LOOK FOR: Personable, guest-centric, and positive; you love speaking with others in person and via phone, email, and chat. Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
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Front Desk Hospitality Agent
hace 1 mes
Barcelona, España Sonder Inc. A tiempo completoFront Desk Hospitality Agent Apply remote type: Market BasedLocation: Barcelona, SpainTime type: Full timePosted on: 8 Days AgoJob requisition id: JR102173Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and...
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Front Desk Hospitality Agent
hace 6 meses
Barcelona, España Sonder A tiempo completoSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
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Front Desk Hospitality Agent
hace 6 meses
Barcelona, España Sonder A tiempo completoSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
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Front Desk Hospitality Agent
hace 3 semanas
Barcelona, España Sonder A tiempo completoSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience.Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
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Front Desk Hospitality Agent
hace 3 semanas
Barcelona, Barcelona, España Sonder Inc. A tiempo completoAbout the RoleAt Sonder, we're revolutionizing hospitality by providing hotel-like services in a unique setting. We're seeking a Front Desk Hospitality Agent to join our team in Megeve, France. As a key member of our operations team, you'll be the face of Sonder, ensuring exceptional guest experiences and delivering top-notch hospitality services.Key...
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Front Desk Hospitality Agent
hace 3 semanas
Barcelona, España Sonder A tiempo completoSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...
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Front Desk Hospitality Agent
hace 3 meses
Barcelona, España Sonder A tiempo completoSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...
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Front Desk Hospitality Agent
hace 6 meses
Barcelona, España Sonder A tiempo completoSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...
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Front Desk Hospitality Agent
hace 6 meses
Barcelona, España Sonder A tiempo completoSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in 40+...
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Sr. Front Desk Hospitality Agent
hace 3 meses
Barcelona, España Sonder A tiempo completoSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...
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Front Desk Supervisor
hace 3 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
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Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
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Front Desk Supervisor
hace 1 mes
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y) Work LocationsHilton Diagonal Mar BarcelonaPasseig Del Taulat 262-264Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk...
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Front Desk Supervisor
hace 7 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
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Front Desk Supervisor
hace 8 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
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Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Front Desk Supervisor
hace 6 días
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Front Desk Supervisor
hace 3 días
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
