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Data Center Technical Operations Engineer, Infraops DCEOAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Facility Engineer will be responsible for Data Center Engineering Operations within an Amazon Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
Responsibilities include:Participate in a 24/7 rotating shift pattern.Assist in the on-site management of contractors, sub-contractors, and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.Maintain performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.Generate Change Management requests & Incident Management tickets for events that DCEO is responsible to manage.Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.Contribute to documentation relevant to business & facility operations.Responsible for the installation of the racks and the provision of power/cooling within its constraints.Be involved with the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.Assist in the design, implementation, commissioning and build out of new facilities.Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management.Attend and participate in regular Construction & Operational Meetings as required.Assist with Work Order compliance to ensure all contractual SLA's are achieved.Interface with Infra Ops teams for day-to-day operational requirements.Assist in the resolution of any infrastructure engineering or services issue.Delivery of exceptional customer service and satisfaction.Minimum Requirements:High school or equivalent diploma.2+ years of data center engineering experience.Acknowledgement of country:
In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
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