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Crew Back Office

hace 3 meses

Madrid, España Vueling A tiempo completo

Welcome to this recruitment process with Vueling
Applying is your first step to having the opportunity to join the first Top Employer airline in Europe. We hope the information you find here encourages you to apply so we can get to know you and stay connected.
Let's start by getting to know us better
At Vueling, we love things to happen. We always do our best to go one step further and do it better. We invite our people to celebrate their unique strengths, work as a team to overcome challenges and achieve their goals for the greater good.
Our team is made of great professionals. Great and passionate people who collaborate, support and complement each other's skills.
We are one of Europe's leading low-cost airlines, with special relevance in the Spanish domestic market, as well as in France and Italy.
Job Purpose
You will lead administrative processes within the Cabin Crew department, emphasizing digitalization and accurate manpower distribution. Your role involves overseeing personnel and projects to support efficient operations. You will manage the accurate distribution of manpower across different bases, aligning with crew supply and demand. Additionally, you will spearhead projects aimed at digitalizing employee experience to enhance operational efficiency while ensuring compliance with safety standards and regulatory requirements.
Main Accountabilities

Achieve full adherence to all regulatory andorganisational requirements, enhancing overalldepartmental compliance.
Maintain seamless operational transitions duringchanges, ensuring minimal disruption andcontinued compliance.
Ensure that all operational manuals are current,comprehensive, and fully compliant with existingregulations.
Foster a strong, cooperative relationship with regulatory bodies and successfully address all audit findings promptly.
Consistently maintain high standards of safety and regulatory compliance across all cabin crew operations.
Ensure all cabin crew members receive therequired training, thereby enhancing theircompetencies and compliance with safetystandards.
Deliver projects on time and within budget,contributing to the continuous improvement ofcabin crew operations.
Efficiently allocate and manage manpowerresources, ensuring optimal staffing levels thatsupport operational demands.
Streamline back-office operations, improvingefficiency and support to frontline cabin crewmembers.
Uphold the highest standards of safety andcompliance in all activities, mitigating risks andenhancing operational integrity.
Make the department managed a better place towork.

Main Responsibilities - Tasks

Ensure compliance with all departmental processes andprocedures in accordance with applicable regulations, IOSAstandards and recommendations from other superiororganisations.
Oversee and control the Management of Change (MOC)processes within the Cabin Crew department.
Develop, review, and update manuals and departmentalprocesses to align with both regulations and departmentalneeds.
Serve as the primary point of contact for regulatory authoritiesand coordinate audits to address concerns or findings.
Monitor safety and compliance within the Cabin Crewdepartment.
Lead or participate in projects related to cabin crew operations.
Determine and manage the cabin crew manpower budget (newentrance, reinstated and upgrades to SCC) in coordination withthe rostering department.
Manage and coordinate cabin crew back-office processes andpersonnel.
Ensure that all activities within the scope of the role comply withrelevant compliance and safety standards.
Organize and manage the team, promoting their development,teamwork and communication, between their collaborators andthe rest of the Company.
Perform any other responsibility or function that is assignedinherent to the job.
Education
Bachelor's degree in Engineering, Aviation Management, Business Administration, or a relatedfield.
Experience
Relevant experience in team-management roles.
Experience managing supply-chain-typeprocesses.
Ideally, but not a must:
Previous experience in cabin crew operations, quality management, or regulatory
compliance within the aviation industry is preferred.
Experience in coordinating and managing training programs for cabin crew.
Proven track record of maintaining compliance with aviation safety and operational
standards.
Competencies
Team management.
Teamwork.
Organisation and structure.
Flexibility.
Problem solving.
Languages
Fluency inEnglish and Spanish.
Other
The ideal candidate would bring:
Understanding of applicable law relevant to aviation and cabin crew operations.
Basic knowledge of Microsoft Office and general informatics skills.
Familiarity with aviation regulations and standards, such as IOSA.
Knowledge of AIMS (Airline Information Management System) or other Vueling
systems.
Knowledge of SMS (Safety Management Systems) and Compliance Monitoring as perIOSA ORG 1.6.2.
Location
Viladecans (Barcelona).
Level
People Manager 4
Our benefits
Every single person who works with us is unique. And we want your experience of working at Vuelingto be just as unique. Our employee benefits include staff travel, discounts, flexible working model and much more Want to learn more? click here
We have won the award for the " Best Low-Cost Airline in Europe 2021 " at the Skytrax World Airline Awards, the world's largest annual airline passenger satisfaction survey.We will continue to work hard to always offer the best customer experience

Original job Crew Back Office / Quality Manager posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.

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