Customer Care Specialist With German

hace 1 semana


Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

In Collaboration, We Are Hiring: German-Speaking Remote Customer Care SpecialistWe're excited to partner with a top-rated BPO with outstanding employee satisfaction ratings. We're looking for experienced German-speaking Customer Care Specialists to join their team remotely in North Macedonia. This role is ideal for detail-oriented individuals who enjoy managing invoices, resolving discrepancies, and maintaining strong relationships with partners.Position: Customer Care Specialist (German)Location: Remote / Work-from-Home in North MacedoniaEmployment Type: Full-time, with rotating shifts (Monday to Sunday)Duties and Responsibilities

Invoice Verification: Review invoices against purchase orders, contracts, and delivery receipts to ensure accurate quantities, pricing, and terms.

Data Entry: Enter invoice details accurately into the financial or ERP system.

Discrepancy Resolution: Investigate and resolve discrepancies, such as incorrect amounts or missing information, to ensure smooth processing.

Compliance: Ensure all invoices align with company policies and tax/legal regulations.

Record Maintenance: Maintain accurate records of all processed invoices, ensuring organized and secure documentation.

Communication: Liaise with vendors, suppliers, and internal teams to address invoice-related questions or disputes effectively.
Requirements

Language Proficiency: Native or fluent in German (written and verbal).

Residency: Based in North Macedonia with legal eligibility for employment.

Education: High school diploma or equivalent an associate's or bachelor's degree in accounting, finance, or a related field is a plus.

Experience: Prior experience in invoicing, accounting, or bookkeeping, with familiarity in accounts payable processes.

Attention to Detail: Precision in verifying invoices and identifying discrepancies.

Organizational Skills: Ability to manage high volumes of invoices efficiently.

Communication Skills: Proficient in both written and verbal communication for effective interactions with vendors and internal teams.

Problem-Solving: Ability to analyze and resolve discrepancies, with knowledge of tax regulations and accounting principles.
What We Offer

Competitive Remuneration: Salary package tailored to experience, skills, and performance.

Permanent Contract: Security of an indefinite contract.

Remote Flexibility: Fully remote position from North Macedonia.

Positive Work Culture: Join a dynamic team with an excellent work environment and supportive, friendly atmosphere.

Professional Development: Access to tools and guidance to help you grow and reach your full potential.
If you're fluent in German, skilled in invoicing, and excited to work remotely with a company known for employee satisfaction, we'd love to connect. Apply now to advance your career with us in North Macedonia



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