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Client Implementation Lead

hace 3 meses


Madrid, España Octopus Energy A tiempo completo

.Help us use technology to make a big green dent in the universeKraken powers some of the most innovative global developments in energy.We're a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.It's a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.Kraken CustomerWhat we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now.Why it matters: There are singular moments in every industry where a tectonic shift reshapes the entire sector and unlocks previously unheard of possibilities. Those moments need leaders and the energy sector is in that moment.Our Kraken software and operating model enable our energy clients to lead this shift while enhancing their operational effectiveness. The accelerated adoption of Kraken means we need someone to lead major client implementation programs to deliver world-changing results. Are you that leader?The CompanyKraken Technologies launched to market four years ago, offering energy utilities one simple end-to-end customer management and local flexibility optimization solution (Kraken) to help them and their customers transition to a decarbonized future.Octopus Energy Group is a global energy transition company touching nearly every point in the energy value chain. It is one of energy-tech's fastest-growing private companies, having won innumerable prizes in just 8 years of existence.Kraken Technologies is growing rapidly, disrupting the incumbent tech landscape, with over 50 million end customer accounts contracted across 9 markets globally and managing the optimization of over 65GW.We are tracking toward 100 million customer accounts on the platform by 2027.Your Mission:A Client Implementation Lead is a shining example of the Kraken culture and way of working, believing in decision-making based on simplicity, customer benefit and efficiency. You'll play a pivotal role in guiding our clients through the intricacies of the Kraken Operating Model, building their understanding, leading workstreams whilst embedding skills and empowering them to operate effectively. From initial pre-build conversations to the transfer phase, your leadership will set the foundation for success