Manager, Account Specialist
hace 3 semanas
.Manager, Account Specialist page is loaded Manager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service. The Manager will lead a team of Account Specialists, ensuring they meet performance metrics and contribute to overall account management success. About the Role: Lead a team of high performing account specialists responsible for supporting account managers with renewals, new sales, upsells/cross-sell within an assigned territory. Collaborate with account management teams to deliver exceptional account management strategies aligned with overall business goals. Identify and mitigate potential risks to ensure the successful execution of sales and renewal processes. Ensure a high level of customer satisfaction by addressing issues promptly and effectively. Monitor and report on sales, renewal, and upsell/cross-sell performance metrics delivering on results on assigned quotas and goals. Analyze customer data to identify trends and opportunities for improvement. Provide regular updates to the leadership and account management teams on sales, renewal status, and performance metrics. Key Success Measures: Sales Performance: Team sales and revenue, team quota achievement, net dollar retention. Customer Relationship Management: Customer satisfaction, customer retention, Net Promoter Score (NPS), customer inquiry response time, customer issue resolution time. Operational Efficiency: Task completion rate, average task completion time, error rate, first contact resolution rate. Administrative Tasks: Document accuracy, data entry accuracy, report generation timeliness. Collaboration: Team collaboration, cross-functional collaboration. Mindsets & Behaviors: Customer Obsessed: Prioritize customer needs and satisfaction. Challenge & Commit: Take on challenges and commit to achieving goals. Growth Mindset: Embrace continuous learning and improvement. About you: 5+ years experience in account management, retention & renewals, sales, or a related field. 2+ years experience leading a team of individual contributors to include talent development and strong performance delivery. Excellent communication and interpersonal skills. Proficiency in CRM software and sales tools, driving utilization of tools and process training. Analytical thinking and problem-solving abilities. Ability to work effectively with cross-functional teams. Professional fluency in English is a must. Qualifications: Drives and delivers against the strategic goals of the business to ensure team meets revenue targets and growth
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Manager, Account Specialist
hace 3 semanas
Madrid, España Refinitiv A tiempo completo.Manager, Account Specialist page is loadedManager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and...
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Manager, Account Specialist
hace 1 semana
Madrid, España Refinitiv A tiempo completo.Manager, Account Specialist page is loadedManager, Account SpecialistApply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and...
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Manager, Account Specialist
hace 3 semanas
Madrid, España Refinitiv A tiempo completo.Manager, Account SpecialistApply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role...
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[Zx537] - Manager, Account Specialist
hace 2 días
Madrid, España Ares Consultores A tiempo completoManager, Account SpecialistRemote Job: HybridLocation: ESP-Madrid-Calle de Fuencarral 121Time Type: Full TimePosted On: Posted 3 Days AgoJob Requisition ID: JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations.This role involves driving the...
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Zx537 - Manager, Account Specialist
hace 2 días
Madrid, España Ares Consultores A tiempo completoManager, Account Specialist Remote Job: HybridLocation: ESP-Madrid-Calle de Fuencarral 121Time Type: Full TimePosted On: Posted 3 Days AgoJob Requisition ID: JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations.This role involves driving the...
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[Zx537] - Manager, Account Specialist
hace 2 días
Madrid, España Ares Consultores A tiempo completoManager, Account Specialist Remote Job: Hybrid Location: ESP-Madrid-Calle de Fuencarral 121 Time Type: Full Time Posted On: Posted 3 Days Ago Job Requisition ID: JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations.This role involves driving...
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Manager, Account Specialist
hace 5 días
Madrid, España Ares Consultores A tiempo completoThe Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations.This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service.The Manager will lead a team of Account...
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Manager, Account Specialist
hace 3 semanas
Madrid, España Thomson Reuters A tiempo completo.The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service. The Manager will lead a team of...
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Manager, Account Specialist
hace 3 semanas
Madrid, España Thomson Reuters A tiempo completo.The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service. The Manager will lead a team of...
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[ZX537] - Manager, Account Specialist
hace 2 días
Madrid, España ARES CONSULTORES A tiempo completoManager, Account Specialist Remote Job: HybridLocation: ESP-Madrid-Calle de Fuencarral 121Time Type: Full TimePosted On: Posted 3 Days AgoJob Requisition ID: JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role involves driving the...
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Manager, Account Specialist
hace 3 semanas
Madrid, España Refinitiv A tiempo completoManager, Account Specialist page is loaded Manager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and...
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Manager, Account Specialist Byz506
hace 2 días
Madrid, España Ares Consultores A tiempo completoThe Manager, Account Specialist position plays a critical role in leading a team of high-performing account specialists and ensuring smooth customer operations.This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service.The Manager will lead a team of Account...
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Manager, Account Specialist
hace 3 semanas
Madrid, España Refinitiv A tiempo completoManager, Account Specialist page is loadedManager, Account SpecialistApply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring...
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Manager, Account Specialist
hace 3 semanas
Madrid, España Refinitiv A tiempo completoManager, Account Specialist page is loaded Manager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and...
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Manager, Account Specialist
hace 3 semanas
Madrid, España Refinitiv A tiempo completoManager, Account Specialist page is loadedManager, Account SpecialistApply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring...
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Manager, Account Specialist
hace 3 semanas
Madrid, España Refinitiv A tiempo completoManager, Account SpecialistApply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role...
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Manager, Account Specialist BYZ506
hace 2 días
Madrid, España ARES CONSULTORES A tiempo completoThe Manager, Account Specialist position plays a critical role in leading a team of high-performing account specialists and ensuring smooth customer operations. This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service. The Manager will lead a team of...
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Manager, Account Specialist
hace 3 semanas
Madrid, España Refinitiv A tiempo completoManager, Account Specialist Apply remote type Remote Job: Hybrid locations ESP-Madrid-Calle de Fuencarral 121 time type Full time posted on Posted 3 Days Ago job requisition id JREQ185750 The Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations. This role...
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Manager, Account Specialist |
hace 2 días
Madrid, España Ares Consultores A tiempo completoThe Manager, Account Specialist position plays a critical role in leading a team of high performing account specialists and ensuring smooth customer operations.This role involves driving the team to assist with sales, upsells, cross-sells, and supporting the renewal process while delivering exceptional customer service.The Manager will lead a team of Account...
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Account Manager
hace 3 días
Madrid, España Apollo Tyres Ltd A tiempo completo.Apollo Tyres Ltd is an international tyre manufacturer and the leading tyre brand in India.The company has multiple manufacturing units in India and a unit each in The Netherlands and Hungary.The company markets its products under its two global brands – Apollo and Vredestein, and its products are available in over 100 countries through a vast network of...
