Dccp Solution Architect
hace 7 días
.Come join us If you're ready to make a genuine human impact with your DCCP, AI and Azure skills, Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply Ensure your service and operations always exceed your customer expectations. Skills and Experiences Experience in implementing conversation AI tech in European contact centers. Experience with Azure Cognitive Services. Experience with Azure Bot Framework/ Power Virtual Agent. Highly Desirable: Experience in Nuance Conversational AI. Knowledgeable about Contact Center solutions/integrations (CCaaS, on-premise). Knowledgeable about Microsoft's Power Platform and Azure OpenAI. About You You lead the definition of solutions based on conversational and generative AI – define engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates. You fulfil the managing AI architect role on contact center engagements participating in all phases from envisioning and planning through execution and stabilization. You work with the wider DCCP team to provide point of views and thought leadership using knowledge of how AI impacts and enhances other products in the Microsoft stack. You are a subject matter expert for the DCCP and industry-related topics, developing relationships with CRM, Data and AI, and security teams in Avanade across our regional and European business. Last but not least, you'll be a first-class client lead and guide colleagues in demanding presales projects. What You'll Do Ensure service and operations to exceed customer expectations. Provide superior digital experiences with powerful business outcomes. Provide expertise in selling, shaping, defining, implementing, and quality assuring Avanade's Contact Centre clients across Europe. Lead the client from the presales stage through to successful delivery. Take ownership of the solution and its intended benefits from first contact until transition to our delivery team. Provide industry and solution leadership at every stage and act as a trusted advisor to the client throughout the relationship. Envision and design innovative solutions and services for our enterprise clients. Drive cutting-edge evolution in their Customer Contact Centres Enjoy Your Career Some of the best things about working at Avanade: Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications). Real-time access to technical and skilled resources globally. Dedicated career advisor to encourage your growth. Engaged and helpful coworkers genuinely interested in you. Find out more about some of our benefits Employee Benefits at Avanade
-
Dccp Solution Architect
hace 3 semanas
Málaga, Málaga, España Engineeringuk A tiempo completoUnlock Your Potential as a Dccp Solution ArchitectAt Avanade, we're committed to empowering our clients to thrive in a rapidly changing world. As a Dccp Solution Architect, you'll play a pivotal role in shaping the future of customer experience.About the RoleWe're seeking a seasoned professional with expertise in implementing conversation AI tech in European...
-
Dccp Solution Architect
hace 3 semanas
Málaga, Málaga, España Engineeringuk A tiempo completoUnlock Your Potential as a Dccp Solution ArchitectAt Avanade, we're committed to empowering our clients to thrive in a rapidly changing world. As a Dccp Solution Architect, you'll play a pivotal role in shaping the future of customer experience.About the RoleWe're seeking a seasoned professional with expertise in implementing conversation AI tech in European...
-
Dccp Solution Architect
hace 2 semanas
Málaga, Málaga, España Avanade A tiempo completoAt Avanade, we're shaping the future of business and technology. As a Dccp Solution Architect, you'll play a key role in helping our clients transform their organisations through the power of conversational AI. With over 20 years of experience in the Microsoft ecosystem, we're uniquely positioned to deliver cutting-edge solutions that drive business...
-
DCCP Solution Architect
hace 4 semanas
Málaga, Málaga, España Avanade A tiempo completoAbout the RoleAs a DCCP Solution Architect at Avanade, you will lead the definition of solutions based on conversational and generative AI. You will define engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates. You will work with the wider DCCP team to provide point of views and thought...
-
DCCP Solution Architect
hace 4 semanas
Málaga, Málaga, España Avanade A tiempo completoAbout the RoleAs a DCCP Solution Architect at Avanade, you will lead the definition of solutions based on conversational and generative AI. You will define engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates. You will work with the wider DCCP team to provide point of views and thought...
-
DCCP Solution Architect
hace 3 semanas
Málaga, Málaga, España Avanade A tiempo completoAbout the RoleAs a DCCP Solution Architect at Avanade, you will play a key role in shaping the future of customer experience. You will lead the definition of solutions based on conversational and generative AI, defining engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates.You will work...
-
DCCP Solution Architect
hace 3 semanas
Málaga, Málaga, España Avanade A tiempo completoAbout the RoleAs a DCCP Solution Architect at Avanade, you will play a key role in shaping the future of customer experience. You will lead the definition of solutions based on conversational and generative AI, defining engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates.You will work...
-
Dccp Solution Architect
hace 3 semanas
Málaga, Málaga, España Avanade A tiempo completoUnlock the Power of Conversational AI with AvanadeAs a Dccp Solution Architect at Avanade, you will lead the definition of solutions based on conversational and generative AI. Your expertise will drive engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates.Key Responsibilities:Manage AI...
-
Dccp Solution Architect
hace 3 semanas
Málaga, Málaga, España Avanade A tiempo completoUnlock the Power of Conversational AI with AvanadeAs a Dccp Solution Architect at Avanade, you will lead the definition of solutions based on conversational and generative AI. Your expertise will drive engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates.Key Responsibilities:Manage AI...
-
Dccp Solution Architect
hace 3 semanas
Málaga, Málaga, España Engineeringuk A tiempo completoAbout the RoleAs a Dccp Solution Architect at Avanade, you will lead the definition of solutions based on conversational and generative AI, defining engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates.Key ResponsibilitiesManage AI architect role on contact center engagements, participating...
-
Dccp Solution Architect
hace 3 semanas
Málaga, Málaga, España Engineeringuk A tiempo completoAbout the RoleAs a Dccp Solution Architect at Avanade, you will lead the definition of solutions based on conversational and generative AI, defining engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates.Key ResponsibilitiesManage AI architect role on contact center engagements, participating...
-
Dccp Solution Architect
hace 2 semanas
Málaga, Málaga, España Engineeringuk A tiempo completoJob DescriptionAt Avanade, we're seeking a talented Dccp Solution Architect to join our team. As a key member of our organization, you'll play a crucial role in defining and implementing conversational AI solutions that drive business outcomes.About the RoleYou'll lead the definition of solutions based on conversational and generative AI, defining engagement...
-
DCCP Solution Architect
hace 4 semanas
Málaga, Málaga, España Avanade A tiempo completoUnlock the Power of Conversational AI with AvanadeAs a seasoned DCCP Solution Architect, you will lead the definition of innovative solutions based on conversational and generative AI. Your expertise will drive business outcomes and shape the future of customer engagement.Key Responsibilities:Define engagement outcomes and business benefits, high-level...
-
DCCP Solution Architect
hace 4 semanas
Málaga, Málaga, España Avanade A tiempo completoUnlock the Power of Conversational AI with AvanadeAs a seasoned DCCP Solution Architect, you will lead the definition of innovative solutions based on conversational and generative AI. Your expertise will drive business outcomes and shape the future of customer engagement.Key Responsibilities:Define engagement outcomes and business benefits, high-level...
-
Dccp Solution Architect
hace 2 semanas
Málaga, Málaga, España Avanade A tiempo completoRole OverviewAs a Dccp Solution Architect at Avanade, you will lead the definition of solutions based on conversational and generative AI. Your expertise will drive the development of engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates.You will work closely with the wider DCCP team to...
-
DCCP Solution Architect
hace 2 semanas
Málaga, Málaga, España Avanade A tiempo completoJob DescriptionAs a DCCP Solution Architect at Avanade, you will lead the definition of solutions based on conversational and generative AI. Your expertise will drive the development of engagement outcomes and business benefits, high-level scope, architecture, implementation approach, and effort estimates.You will work closely with the wider DCCP team to...
-
DCCP Solution Architect
hace 3 semanas
Málaga, Málaga, España Avanade A tiempo completoUnlock the Power of Conversational AI with AvanadeAs a DCCP Solution Architect at Avanade, you will play a key role in shaping the future of customer engagement. Our team is dedicated to delivering innovative solutions that drive business outcomes and exceed customer expectations.Key Responsibilities:Lead the definition of solutions based on conversational...
-
DCCP Solution Architect
hace 3 semanas
Málaga, Málaga, España Avanade A tiempo completoUnlock the Power of Conversational AI with AvanadeAs a DCCP Solution Architect at Avanade, you will play a key role in shaping the future of customer engagement. Our team is dedicated to delivering innovative solutions that drive business outcomes and exceed customer expectations.Key Responsibilities:Lead the definition of solutions based on conversational...
-
DCCP Solution Architect
hace 2 semanas
Málaga, Málaga, España Avanade A tiempo completoAbout the RoleAs a DCCP Solution Architect at Avanade, you will play a key role in shaping the future of customer experience through the implementation of conversational and generative AI solutions. You will lead the definition of solutions, define engagement outcomes and business benefits, and work closely with the wider DCCP team to provide thought...
-
DCCP Solution Architect
hace 4 semanas
Málaga, Málaga, España Avanade A tiempo completoUnlock the Power of Conversational AI with AvanadeAs a DCCP Solution Architect at Avanade, you will play a key role in shaping the future of customer engagement. Our team is dedicated to delivering innovative solutions that drive business outcomes and exceed customer expectations.Key Responsibilities:Lead the definition of solutions based on conversational...
