Spanish-Speaking Customer Advisor In Lisbon

hace 2 meses

Salamanca, España Cross Border Talents A tiempo completo

Join a global leader in customer experience management, renowned for its innovative approach and dedication to delivering exceptional service. This multicultural organization operates in over 80 countries, providing support in more than 265 languages and dialects. The company collaborates with some of the world's leading brands across various industries, including technology, business, and video streaming platforms, to enhance their customer interactions and drive growth.

About the Projects:
Be part of dynamic projects that involve cutting-edge technology, business solutions, and popular video streaming platforms. You'll have the opportunity to work with industry leaders, gaining valuable insights and contributing to the enhancement of their customer experience.

Job Responsibilities:

Interact with customers through various communication channels, including phone, email, and chat.
Provide exceptional customer service by addressing inquiries, resolving issues, and offering solutions.
Assist customers with product information, technical support, and account management.
Collaborate with team members to achieve performance goals and maintain high customer satisfaction levels.
Stay updated on project-specific knowledge and industry trends to provide accurate and up-to-date information to customers.

Requirements:

Native Spanish speaker with excellent written and verbal communication skills.
Proficiency in English at a C1 level.
Possession of a residence card for Portugal or EU citizenship.
Willingness to relocate to Lisbon.
Availability to start as soon as possible.

Benefits:

Meal allowance.
Health insurance.
Relocation support.
Airport pick-up.
Accommodation support (private room).

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