Customer Care Specialist, German Speaker
hace 2 meses
.Customer Care Specialist, German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication, and teamwork is key to solving our clients' requests.You provide support to the clients if the requests are related to campaign setup, budgets, creatives, technical issues, billing, and payments. You escalate the performance-related questions internally, to the Account Strategy team.You have an interest in learning and solving technical issues to help clients run a desired advertising campaign.You have good organizational skills to know where the right information is or how to find it. You enable Criteo clients to navigate through and use our Advertising Platform by sharing the right instructions.You provide excellent operational service to our clients by applying SLAs and demonstrating prioritization skills.You understand the importance of tracking customer support efficiency metrics (reply time, resolution time, CSAT) ensuring you follow this in your day-to-day.Who You Are: Fluency in German and English is a mustClient centricity - ability to understand customers' needs and provide the best solution.Strong attention to detail.Ability to multi-task, prioritize, and manage time effectively.Capacity to explain things simply and demonstrate value to clients.At ease to work on different platforms and tools (Excel/Salesforce/internal platforms).You have analytical skills to understand campaign KPIs.Ability to work and deliver strong results in a dynamic environment.Strong technological knowledge, with a passion for technical reading and writing.We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your applicationWho We Are: Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry-leading Commerce Media Platform.At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression, and development
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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B2C Customer Care Specialist
hace 1 semana
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona,...
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B2C Customer Care Specialist
hace 4 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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Customer Care Specialist
hace 2 meses
Barcelona, España Blu Selection A tiempo completoCustomer Care Specialist (German Speaker) Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers' needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you...
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Customer Care Specialist, German Speaker
hace 2 meses
Barcelona, España Home Instead Woodland Hills A tiempo completo.You will need to login before you can apply for a job.Customer Care Specialist, German Speaker As you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration,...
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Customer Care Specialist, German Speaker
hace 2 meses
Barcelona, España Home Instead Woodland Hills A tiempo completo.You will need to login before you can apply for a job.Customer Care Specialist, German SpeakerAs you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration,...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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B2C Customer Care Specialist
hace 1 semana
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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B2C Customer Care Specialist
hace 6 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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Customer Care Specialist
hace 2 meses
Barcelona, España Blu Selection A tiempo completoDo you want to be a part of the most well-known Corporates like Spotify, Microsoft etc.and take care of their customers' needs while doing an abroad experience?If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon.Once you arrive you will feel the good vibes that this place...
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Customer Care Specialist Dach
hace 1 mes
Barcelona, España Engineeringuk A tiempo completo.Customer Care Specialist DACH - German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...
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Customer Care Specialist Dach
hace 1 mes
Barcelona, España Engineeringuk A tiempo completo.Customer Care Specialist DACH - German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat. You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...
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Customer Care Specialist Dach
hace 1 mes
Barcelona, España Engineeringuk A tiempo completo.Customer Care Specialist DACH - German SpeakerAs you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...
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Customer Care Specialist, German Speaker
hace 2 meses
Barcelona, España Engineeringuk A tiempo completoCustomer Care Specialist, German SpeakerAs you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication, and teamwork is key to solving our clients'...
