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Technical Writer
hace 4 semanas
Job Title: Technical Writer
About Us:
DoiT is a global technology company that partners with cloud-driven organizations to leverage the cloud for business growth and innovation.
We combine data, technology, and expertise to ensure our customers operate in a well-architected and scalable state – from planning to production.
Our Solution: DoiT Cloud Intelligence integrates advanced technology with human intelligence to help customers solve complex multicloud problems and drive efficiency.
With decades of multicloud experience, we specialize in Kubernetes, GenAI, CloudOps, and more.
We are an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, working alongside over 4,000 customers worldwide.
The Opportunity:
As a Technical Writer, you will collaborate with our team to create customer-centric documentation.
You will work closely with product managers, engineers, and designers to identify documentation needs and opportunities.
Responsibilities:
- Become a subject matter expert in our product.
- Create, update, and maintain customer-facing documentation at DoiT Help Center and the Developer Hub.
- Collaborate with Product managers, engineers, and designers to gain an in-depth understanding of our product portfolio.
- Manage multiple documentation tasks in any given sprint.
- Contribute to other technical knowledge articles at DoiT.
- Participate in tooling and process improvements.
Qualifications:
- 4+ years of experience in writing, editing, and reviewing technical documentation for B2B SaaS products.
- Proven ability to gather information from multiple channels, dive deep, and synthesize the information into a cohesive narrative.
- Proven ability to operate with flexibility in a fast-paced, constantly evolving team environment.
- Self-organized and self-motivated individual who is confident, thorough, and tenacious.
- Experience building documentation websites with static site generators and markup languages like Markdown / MDX; proficiency with docs-as-code tools like GitHub.
- Understanding API best practices; familiar with API specs and documentation tools.
- Excellent communication skills in English, both written and verbal.
Bonus Points:
- Basic understanding of cloud technology, e.g., AWS, Google Cloud, Kubernetes.
- Experience and knowledge of DocOps.
- A great sense of humor and enjoys having fun at work.
What We Offer:
We offer a remote work environment with flexible scheduling and opportunities for professional development.
We celebrate diversity and inclusivity, recognizing that each unique perspective enhances our innovation.
By embracing differences, we create an environment where every individual feels valued, contributing to our collective success.
