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General Manager

hace 1 mes

Girona, Gerona, España TN Spain A tiempo completo

Curated Cycling Experiences Across Europe

At Eat Sleep Cycle, we craft unique and high-quality cycling tours that offer the best possible experience for our customers. Our Cycling Hubs in Girona and Malaga serve as the heart of the cycling community, providing premium bike hire, a workshop, specialty coffee, and a high-end retail experience.

About Us

We are committed to sustainability and promoting cycling as a sustainable lifestyle. Our passion for cycling is reflected in everything we do, from the bikes we sell to the routes we curate.

The Role

This is a full-time on-site General Manager role located in Girona at Eat Sleep Cycle. The General Manager will oversee the day-to-day operations of the Cycling Hub, manage a team of 20 people, ensure exceptional customer experiences, and drive business growth and sustainability initiatives.

Essential Experience
  • At least 5 years of experience managing a bike shop or similar business.
  • Experience managing a team of at least 10 people.
  • English and Spanish languages are essential; Catalan preferred.
  • Permission to work in Spain is essential.
  • Travel and tourism experience is desirable.
  • A love and passion for cycling aligned with Eat Sleep Cycle values.
Responsibilities
  • Manage a team of 20 people across the bike shop, apparel store, bike hire, and cafe.
  • Create and implement rotas for holidays or sickness.
  • Deliver 5-star customer service in every business stream.
  • Meet sales targets in each business stream.
  • Manage purchases relating to each business stream.
  • Manage supplier relationships and host supplier visits.