Empleos actuales relacionados con B2B Technical Support Specialist - Torre Pacheco Campo de Cartagena y Mar Menor Spain - buscojobs España

  • Technical Support Specialist

    hace 1 semana

    Torre Pacheco, Campo de Cartagena y Mar Menor, Spain isolutions AG A tiempo completo

    We are seeking a dedicated Technical Support Specialist to join our team at isolutions AG. In this role, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Collaborate with our third-party providers to deliver top-notch customer service.Analyze and resolve complex user problems in a timely and efficient...

  • Technical Support Specialist

    hace 1 semana

    Torre Pacheco, Campo de Cartagena y Mar Menor, Spain Uptime Institute A tiempo completo

    At CHC Navigation | CHCNAV, we are seeking a highly motivated and experienced Technical Support Engineer to join our fast-growing team in Spain. As a Technical Support Engineer, you will be responsible for delivering exceptional technical support experiences for our partners, distributors, and clients.In this role, your primary responsibility will be to...

  • Charging Infrastructure Technical Support Specialist

    hace 2 días

    Cartagena, Campo de Cartagena y Mar Menor, Spain beBee Careers A tiempo completo

    We are seeking a highly skilled EV Charging Technical Support Specialist to join our team. This role requires a technical expert with experience in charging infrastructure, capable of providing top-notch support to customers and internal stakeholders.Key Responsibilities:Investigate and resolve complex technical issues related to electric vehicle charging...

  • after-sales technical support specialist

    hace 1 semana

    Cartagena, Campo de Cartagena y Mar Menor, Spain EBRO A tiempo completo

    As a Technical Support Specialist, you will play a crucial role in providing technical support and engineering expertise for our organization. Your primary responsibility will be to ensure the smooth operation and maintenance of our Vehicles, while also assisting Dealers, Customers, and internal teams with technical inquiries and troubleshooting. You will...

  • Technical Support Specialist

    hace 3 días

    Cartagena, Campo de Cartagena y Mar Menor, Spain beBee Careers A tiempo completo

    We believe that open-source software, open standards and APIs are the greatest transformational tools for organizations in the modern software development era.Our mission at Diagrid is to provide developers with APIs and tools that help them focus on their code and not on infrastructure. As online digital services need to handle more load and run on multiple...

  • Technical SAP Specialist

    hace 5 días

    Torre Pacheco, Campo de Cartagena y Mar Menor, Spain beBee Careers A tiempo completo

    About the Role:This is an exciting opportunity to work as a Technical SAP Specialist, managing end-to-end customer engagement and delivery of contractual agreements and services.Responsibilities:Manage technical aspects like IP ranges, load balancer setup requirements, and VPN networks for SAP S / 4HANA private cloud edition.Support customers' day-to-day...

  • IT Support Specialist

    hace 2 días

    Cartagena, Campo de Cartagena y Mar Menor, Spain beBee Careers A tiempo completo

    We are seeking an experienced Technical IT Professional to join our team. As an IT Support Specialist, you will be responsible for providing high-quality technical support to our customers. This is a fantastic opportunity to work in a fast-paced environment and make a real difference in the lives of our clients.Key Responsibilities:Face-to-face IT Support of...

  • IT Support Specialist

    hace 1 semana

    Torre Pacheco, Campo de Cartagena y Mar Menor, Spain TECEZE A tiempo completo

    Job DescriptionWe are seeking a highly skilled IT Support Specialist to join our team at TECEZE. As the first point of contact for end-users, this role is crucial in ensuring high-quality service delivery and resolving issues efficiently.The successful candidate will have excellent communication skills, both written and verbal, with a strong ability to train...

  • Technical Solutions Specialist

    hace 6 días

    Torre-Pacheco, Murcia, España beBee Careers A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Solutions Specialist to join our team. In this role, you will be responsible for providing technical expertise and support to customers and internal stakeholders.

  • Technical Support Specialist

    hace 8 horas

    Torre-Pacheco, Murcia, España beBee Careers A tiempo completo

    Job DescriptionThe Technical Support Officer will be the primary point of contact for customers seeking technical assistance. This role is responsible for receiving customer incidents, logging them into the incident management system, and providing remote solutions whenever possible.

B2B Technical Support Specialist

hace 1 mes

Torre Pacheco Campo de Cartagena y Mar Menor Spain buscojobs España A tiempo completo

Holafly is changing how travelers connect to the internet abroad. We're a young and international team of over 500 people based worldwide Since 2018, we have helped millions of travelers by providing global internet to more than 200 worldwide destinations. At Holafly, we offer you the chance to thrive in a collaborative environment that values continuous improvement, challenges, and learning. Here, you'll have the opportunity to support initiatives that make a real impact on our B2B & Partnerships growth.

Benefits:
  • Remote work
  • Paid time off to relax and recharge
  • Education bonus
  • Great company culture and international environment
About the Role:

We are looking for a Technical Support Specialist for our B2B unit at Holafly. This person will be responsible for providing first and second-level technical support to our partners, ensuring an optimal experience in using our technological solutions.

Responsibilities:
  • Provide first and second-level technical support to partners, resolving incidents and providing assistance with the use of our technological tools.
  • Advise and train clients on the integration and optimization of technological solutions.
  • Collaborate with internal teams (development, product, operations) to escalate and resolve complex technical issues.
  • Document solutions, best practices, and procedures in an internal knowledge base.
  • Conduct tests and diagnostics to identify the root cause of incidents and propose effective solutions.
  • Monitor partner performance and satisfaction metrics, proposing improvements in the user experience.
  • Support the implementation of new functionalities and the management of technological changes within the organization.
Requirements:
  • 2+ years of experience in technical support, customer service, or similar roles in telecommunications companies. Experience in SaaS, telecommunications, networks, or cloud environments is a plus.
  • Conversational English level B1 or higher. Other languages are a plus.
  • University degree in Telecommunications or Higher Vocational Training in Systems Administration or Application Development.
  • Knowledge of APIs, system integration, and telecommunications.
  • Experience with ticketing tools (JIRA, HubSpot, Shopify, Intercom, etc.).
What else will you need to succeed?
  • Ability to analyze logs, diagnose errors, and propose solutions.
  • Excellent communication skills and customer orientation.
  • Ability to work in a team and manage multiple requests simultaneously.

If you are passionate about technical support and want to be part of an innovative team, we invite you to apply

#J-18808-Ljbffr