Enterprise Application Engineer

hace 1 semana


Alcobendas, Madrid, España Clavium A tiempo completo

We don't wait for the future—we build it. We are Clavium.

Clavium is a developer-centric, tech-forward company dedicated to solving complex problems in the blockchain space. By harnessing advanced technologies, we build tools and capabilities that enable individuals to securely manage their digital assets. We foster a culture of innovation and constant challenge, empowering our team to grow, experiment, and drive impactful solutions.

We are seeking an Enterprise Application Engineer to support the enterprise tooling needs of our employees. This role requires technical proficiency in Jira and Confluence, as well as experience implementing processes and governance across tools such as Google Workspace, Slack, and other enterprise applications. Additionally, this role involves ensuring IT service delivery aligns with agreed internal service level agreements (SLAs).

The successful candidate will also contribute to planning and migrating to a new suite of enterprise applications and services, utilizing both on-premise and cloud-based solutions.

Day to day:
  1. Maintain and optimize the Atlassian Cloud environment.
  2. Implement and manage processes and governance across various enterprise tools, including Atlassian, Google Workspace, Slack, and web application integrations.
  3. Assist in implementing the short-term and long-term enterprise tooling strategy and roadmap, ensuring alignment with company goals and priorities.
  4. Address enterprise tooling-related issues, working with external service providers and vendors as required while ensuring SLAs are met.
  5. Develop documentation for daily tasks, including standard operating procedures and user guides.
  6. Collaborate with security teams to establish and enforce security standards, policies, and procedures while ensuring compliance with relevant regulations and industry best practices.
  7. Ensure enterprise tools are effectively integrated to support a robust tooling ecosystem.
  8. Provide consistent and timely support, acknowledging and recording all issues and requests.
  9. Identify opportunities to streamline and automate business processes using available tools.
  10. Communicate effectively with stakeholders, customers, and delivery teams on enterprise tooling matters.
What we're looking for from you:
  1. Bachelor's degree in Computer Networks, Systems Administration, or a related field.
  2. Recent experience as an Applications Engineer.
  3. Proficiency in Google Workspace.
  4. Experience in providing training to technical and non-technical staff on enterprise tools.
  5. Ability to meet project deadlines and work effectively under pressure in both team and independent environments.
  6. Professional proficiency in English, with strong verbal and written communication skills.
  7. Ability to perform on-call duties and occasionally work outside of normal business hours, including international travel to office locations within the UK and Europe.
Interview Process:

Our interview process consists of; a short call with our internal talent team, followed by a 1 hour technical interview and finally a 1 hour competency interview. Our talent team will be there to give guidance and support you through the process.

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