Senior Customer Engineer
hace 1 semana
Pontevedra
Pontevedra, Galicia, ES
Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA.
We are supporting a well esteemed client of ours searching for a Senior Customer Engineer in Spain for a 12 month extendable contract.
Job Description:
- A key technical resource for customers in Spain on the M365 platform, providing expert technical guidance on Microsoft technologies such as: Exchange, Teams, Defender for O365 & Microsoft Purview
- Lead proactive technical trainings and workshops to provide expert technical guidance in line with industry best practices
- Develop customer relationships, drive innovative solutions & product adoption
Key Requirements:
- Fluency in speaking Spanish and English
- Deep expertise with Architecture, Implementation, Maintenance and Migration of Microsoft technology solutions on Microsoft Exchange (On Prem + Online), Microsoft Defender for Office 365, Microsoft Teams & Microsoft Purview.
- Excellent communication/interpersonal skills to build client relationships and understand their needs/challenges
- Design & implement Microsoft technology solutions based on client needs/challenges
- Hybrid Configurations: Manage and troubleshoot hybrid configurations of email systems, ensuring seamless integration between on-premises and cloud environments.
- Knowledge of topics such as Microsoft Teams Governance, Security & Compliance and Microsoft Exchange policies
- Troubleshooting: Deep Experience in monitoring, reporting, and troubleshooting Microsoft Teams & Exchange issues.
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