Senior Customer Engineer

hace 1 semana


Pontevedra, Pontevedra, España Jordan martorell s.l. A tiempo completo
Senior Customer Engineer - M365
Pontevedra
Pontevedra, Galicia, ES

Penta Consulting are a technology service provider and leading outsourced partner helping to deliver professional and managed solutions across EMEA.

We are supporting a well esteemed client of ours searching for a Senior Customer Engineer in Spain for a 12 month extendable contract.

Job Description:

  • A key technical resource for customers in Spain on the M365 platform, providing expert technical guidance on Microsoft technologies such as: Exchange, Teams, Defender for O365 & Microsoft Purview
  • Lead proactive technical trainings and workshops to provide expert technical guidance in line with industry best practices
  • Develop customer relationships, drive innovative solutions & product adoption

Key Requirements:

  • Fluency in speaking Spanish and English
  • Deep expertise with Architecture, Implementation, Maintenance and Migration of Microsoft technology solutions on Microsoft Exchange (On Prem + Online), Microsoft Defender for Office 365, Microsoft Teams & Microsoft Purview.
  • Excellent communication/interpersonal skills to build client relationships and understand their needs/challenges
  • Design & implement Microsoft technology solutions based on client needs/challenges
  • Hybrid Configurations: Manage and troubleshoot hybrid configurations of email systems, ensuring seamless integration between on-premises and cloud environments.
  • Knowledge of topics such as Microsoft Teams Governance, Security & Compliance and Microsoft Exchange policies
  • Troubleshooting: Deep Experience in monitoring, reporting, and troubleshooting Microsoft Teams & Exchange issues.
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