Empleos actuales relacionados con head of customer support - Santa Cruz de Tenerife, Santa Cruz de Tenerife - adoclic advertising
-
head of customer support
hace 6 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España adoclic advertising A tiempo completoHead of Customer SupportWe are looking for a versatile person who we can delegate tasks related to customer service, dispute management and coordination of certain outsourcing providers.Its main functionsCustomer service and claims managementManagement of the entire customer service team (training, control, etc.)Checking and management of returnsDefinition...
-
Head of Quality
hace 1 semana
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBeeQuality A tiempo completoJob Overview:The Head of Quality for Industry is a critical role that oversees and manages all aspects of quality control and assurance. This individual is responsible for ensuring products and services meet or exceed customer expectations.Quality Management Systems: Develop, implement, and maintain an effective quality management system (QMS) aligned with...
-
Head Of Product
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Aggreko A tiempo completoWe're the global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team and we're proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.We're looking for an experienced Global Head of Product to lead the strategic development, management, and global...
-
Head Of Sales
hace 4 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Luxquanta A tiempo completoWho we are and what we do At LuxQuanta, we're pioneering the Quantum Communications industry, delivering solutions that harness the properties of quantum physics to secure communications.As we expand our international presence after four years of solid growth, we invite passionate individuals to join us on an exciting journey.We are committed to providing...
-
Head Of Quality, Industry
hace 1 semana
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España buscojobs España A tiempo completoCompany Description medmix is a global leader in high-precision delivery devices. We occupy leading positions in the healthcare, consumer, and industrial end-markets. Our customers benefit from our dedication to innovation and technological advancement that has resulted in over 900 active patents. Our 14 production sites worldwide, together with our highly...
-
Head Of Compliance
hace 3 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España buscojobs España A tiempo completoInfloww was founded with a specific purpose in mind to address the underserved needs of spicy creators segment often overlooked by mainstream tech companies. Our journey began with the development of the Infloww CRM, a platform tailored for the 3+ million OnlyFans creators. However, this marked just the beginning of our journey. Today, we are diversifying...
-
Head Of Biogas
hace 2 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España W Executive España A tiempo completoJoin to apply for the Head of Biogas role at W Executive España 2 days ago Be among the first 25 applicants Join to apply for the Head of Biogas role at W Executive España Talent & Recruitment Energy & Industry Chemical Engineer Description We are looking for a Head of Biogas to lead the development and expansion strategy of the company in the biogas...
-
Head of Biogas
hace 1 semana
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España W Executive España A tiempo completoJoin to apply for the Head of Biogas role at W Executive España2 days ago Be among the first 25 applicantsJoin to apply for the Head of Biogas role at W Executive EspañaTalent & RecruitmentEnergy & IndustryChemical EngineerDescriptionWe are looking for a Head of Biogas to lead the development and expansion strategy of the company in the biogas sector in...
-
Head of Biogas
hace 7 días
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España W Executive España A tiempo completoJoin to apply for the Head of Biogas role at W Executive España 2 days ago Be among the first 25 applicants Join to apply for the Head of Biogas role at W Executive España Talent & Recruitment Energy & Industry Chemical Engineer Description We are looking for a Head of Biogas to lead the development and expansion strategy of the company in the...
-
Ciso / Head Of Cybersecurity
hace 2 semanas
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España buscojobs España A tiempo completoCISO / Head of Cybersecurity (Valencia / Remote Spain) Shape the future of cybersecurity at a high-growth, purpose-driven tech company. We're partnering with a leading European tech scale-up in the wellbeing & sports space to hire their first CISO. Following a recent funding round and continued growth plans, the business is at a pivotal point - scaling fast,...
head of customer support
hace 1 mes
Join to apply for the HEAD OF CUSTOMER SUPPORT role at adoclic advertising.
Head of Customer Support
We are looking for a versatile person to handle customer service, dispute management, and coordinate with outsourcing providers.
Main functions include:
- Managing the customer service team (training, supervision, etc.)
- Handling returns and claims management
- Defining and reviewing key KPIs
- Conducting A/B tests to reduce returns and claims
- Monitoring alerts for potential fraudulent orders
- Managing claims in PayPal, Stripe, and RLL
- Ensuring timely deliveries
We value innovation and fresh perspectives. If you are straightforward, witty, creative, challenge-driven, and enjoy engaging with people, we want to hear from you
We Offer:
- Immediate start
- Job stability
- Indefinite contract
- Dynamic environment with high potential
- Birthday day off
- Performance bonuses
- Free language classes
- Summer and flexible hours
- Morning coffees
- And more benefits
Minimum Requirements:
- High proficiency in spoken and written English
- At least 3 years of experience in customer service (email and phone)
- Proficiency in Office, Windows, and Email
- Basic knowledge of WordPress
- Strong understanding of growth strategies, analytical skills, strategic thinking
- Higher education in business, marketing, advertising, PR, or similar
- Results-oriented, autonomous, efficient, self-taught
- Additional languages (French, Italian, Hebrew, Japanese, German) are a plus
- Mid-Senior level
- Full-time
- Other
- Advertising Services
Referrals double your chances of interview at adoclic advertising.
Get notified about new Head of Customer Support roles in Santa Cruz de Tenerife, Canary Islands, Spain.
#J-18808-Ljbffr