Inside Sales Representative

hace 4 semanas

Cartagena Campo de Cartagena y Mar Menor Spain DocMorris N.V. A tiempo completo

As a member of the Sales Team for the Portuguese and Spanish markets, your primary responsibilities as an Inside Sales Representative will include :

  • Identify and recruit new sellers in Spain and Portugal, including pharmacies, parapharmacies, and brands, through phone and video calls to establish collaborations. Negotiate target catalogues for inclusion on the platform.
  • Onboard and train new sellers to the platform, providing initial guidance on sales, catalogue management, and strategies to optimise their performance within our seller network. Conduct follow-ups with existing sellers and offer additional services, such as Next Day delivery solutions.
  • Oversee order fulfilment and shipping processes, ensuring timely and accurate deliveries.
  • Provide comprehensive support by offering precise information on products, orders, shipping, and returns.
  • Address and resolve seller complaints and issues promptly and effectively, maintaining high levels of satisfaction.
  • Collaborate with cross-functional teams, including Seller Success, Catalogue, Marketing, and Warehousing teams, to resolve challenges related to order delays, incidents, or returns.
  • Analyse and monitor KPIs, ensuring performance targets are met and identifying opportunities for improvement.

Requirements

  • A minimum of 2 years experience in a commercial role within e-commerce, marketplaces, or fast-growing companies. Experience in the pharmaceutical sector is a plus.
  • Strong commercial and communication skills, with the ability to attract sellers and negotiate optimal agreements.
  • Excellent organisational and management skills, with the ability to prioritise tasks effectively and identify areas for improvement.
  • Analytical mindset, capable of interpreting data and KPIs to drive decision-making.
  • Adaptability to change, thriving in a fast-paced, dynamic, and ever-evolving environment.
  • Proven problem-solving abilities to address challenges efficiently and effectively.
  • Self-motivated and proactive, with the ability to work independently.
  • Intermediate in Excel for data analysis and reporting.
  • C1 level in Spanish and Portuguese (Portugal).
  • English : medium level for professional communication is a plus.
  • Ticket restaurant 11€ / day worked.
  • Social benefits package. You can dedicate a part of your gross salary to Ticket Transport or Nursery.
  • 25 days of holiday.
  • Health insurance with Sanitas is paid by Promofarma (for those who want it).
  • Birthday day-off + 50€ voucher to spend on our website
  • Opportunity to participate in the employee participation program (stock options).
  • 10% discount on our website on each purchase and up to 30% discount on DocMorris branded products.
  • Access to eLearning platforms such as LinkedIn Learning.
  • Access to corporate wellness platform "Wellhub" (ex Gympass) with various offers on gyms, studios, guided classes, workouts and wellness app.
  • Individual training opportunities and budget for personal development.
  • Great employee events and annual company celebrations.
  • Access to mobile consultations with medical specialists, lawyers or veterinarians via "Doctor i".

Ready to join Promofarma and make a difference?

If you are ready to take on this exciting role as an Inside Sales Representative, apply now and be part of our journey to revolutionise health, beauty, and wellness e-commerce.

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