Technical Support Engineer

hace 3 semanas


Madrid, Madrid, España TN Spain A tiempo completo

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Technical Support Engineer - Spain (Remote) - €40,000 - 50,000 + Great Benefits

*Please note, for this role you need to speak either Italian or German fluently, as well as one of the following languages: Hungarian, Dutch, Swedish, Romanian or Czech.*

Company overview:

We are currently working with an industry leader in energy storage solutions who are seeking a Technical Support Engineer to join their team. This is an exciting opportunity to contribute to the rapidly growing energy storage sector by providing top-tier support to customers and clients.

Your Role:

As a Technical Support Engineer, you will:

  • Track and manage customer inquiries through the ticket system.
  • Provide 1st-level customer support, ensuring efficient issue resolution.
  • Offer technical assistance over the phone, helping customers troubleshoot and optimize their energy storage solutions.

Key requirements:

  • You will need to speak either Italian or German fluently for this position, as well as one of the following languages: Hungarian, Dutch, Swedish, Romanian or Czech.
  • Experience in technical support, customer service, or IT support.
  • Knowledge of energy storage systems (highly beneficial but not essential).
  • Strong problem-solving skills and a customer-focused approach.

How to apply:

If you'd be interested in this exciting opportunity, please submit your CV directly in response to this job advert and we will be in touch with you soon

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