Front Desk

hace 3 semanas


Burgos, Burgos, España Juno House A tiempo completo

Juno House is a members' club founded with the mission to inspire, empower and enable women to come together and thrive collectively. Guided by our philosophy of 'collaboration versus competition', we are a community of women with a shared passion for making things happen, both locally and globally. At Juno House, you will find inspiring spaces designed for personal and professional growth created for the busy woman looking to streamline her day in a chic international setting. As a company, we are dedicated to improving work/life balance for members and employees alike.

Opening in April 2022, we are hiring an Executive Assistant for member relations.

The Basics

Juno House is hiring for an energetic and proactive front desk Executive Assistant (EA) to work directly with the Operations Manager. This role is member-focused and requires hospitality training. The ideal candidate is detail-oriented, organized, friendly, and a fast learner with a natural smile and the ability to make people feel comfortable. As the face of Juno House, you will:

  1. Cover a rotating schedule to ensure the desk is always covered, with excellent service.
  2. Exhibit excellent guest reaction skills, managing complaints or uncomfortable situations.
  3. Greet members when they arrive and provide an excellent experience alongside the membership team.
  4. Work hand in hand with other departments, like membership and events, to hit sales targets for membership growth and events.
  5. Manage space rentals and use the software tool to book members in when they arrive.
  6. Project manage and oversee tasks from start to finish and on schedule.
  7. Organize staff meetings and update calendars.
  8. Perform basic admin duties including printing, sending emails, and orders.
  9. Maintain a high level of discretion in handling confidential information.
About You

We are looking for someone with a background in one of the following fields: hospitality, luxury goods/retail, or tourism. You should be skilled at planning, organizing, prioritizing, and executing simultaneous projects and activities. Additionally, you should:

  1. Have good communication and interpersonal skills, plus emotional intelligence.
  2. Be a native speaker of Catalan and Spanish, and proficient in English.
  3. Be solution-oriented and a reliable professional.
  4. Be incredibly detail-oriented with excellent time-management skills.
  5. Be a digital native: proficient in Microsoft Office, including Excel; CRM skills are a bonus.
  6. Be flexible and adaptable to quick changes.
Benefits

We are a start-up with big goals. Juno House employees who work hard, especially in year one, will be celebrated (and rewarded) each time we hit a membership and hospitality milestone.

Executive Assistant
• Burgos, Kingdom Of Spain, ES

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