Technical Support Specialist
hace 2 semanas
Technical Support Specialist - German / English Speaking
Location : Spain
Department : Global Support & Services – Technical Support
Employment Type : Full-time / Remote
Job Responsibilities
As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers in both German and English. Your duties will include:
- Responding to customer inquiries and resolving technical issues.
- Documenting support interactions and solutions.
- Collaborating with other teams to improve product performance.
- Providing feedback on customer issues to enhance service delivery.
Minimum Qualifications
- Fluent in both German and English.
- Experience in technical support or customer service.
- Strong problem-solving skills.
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