Technical Support Specialist

hace 2 semanas


Madrid, Madrid, España Uberall A tiempo completo

Technical Support Specialist - German / English Speaking

Location : Spain

Department : Global Support & Services – Technical Support

Employment Type : Full-time / Remote

Job Responsibilities

As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers in both German and English. Your duties will include:

  • Responding to customer inquiries and resolving technical issues.
  • Documenting support interactions and solutions.
  • Collaborating with other teams to improve product performance.
  • Providing feedback on customer issues to enhance service delivery.

Minimum Qualifications

  • Fluent in both German and English.
  • Experience in technical support or customer service.
  • Strong problem-solving skills.
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