Business Travel Consultant
hace 2 semanas
En Patterson Travel & Sanander Viajes estamos buscando a un/a Agente de viajes de empresa (Business Travel) para nuestra oficina de Bilbao
TareasEsta persona nos ayudará a dar respuesta a la demanda de nuestros clientes. Será el enlace entre la empresa y los clientes, y el responsable de asegurar un alto nivel de servicio al cliente.
Su misión principal consistirá en hacer seguimiento a las peticiones de viajes recibidas aclarando todas las dudas que nuestros clientes puedan tener.
¿Cuáles serán tus responsabilidades?
- Gestión y asesoramiento a clientes.
- Seguimiento de solicitudes de presupuesto, venta de billetes, gestión de reservas, creación de ofertas y atención al cliente.
- Garantizar la gestión operativa y personalizada de las solicitudes (aéreas, ferroviarias, automóviles, hoteles, etc.)
- Anticipar o resolver los problemas con nuestros proveedores y otros partners, así como manejar reclamaciones.
- Gestionar la interfaz con los proveedoresIdentificar y proponer la optimización de tarifas
- Mantener la rapidez de respuesta y el nivel alto de satisfacción de los viajeros.
- Formación en Turismo, Ventas, Marketing o relacionada.
- Experiencia de al menos 4 años en un rol similar.
- Amadeus
- Se valorará muy positivamente los idiomas de inglés, francés o cualquier otro internacional.
- Persona dinámica y trabajadora.
¿Qué te ofrecemos?
- Contrato indefinido
- Formación continua in-house y online
- Plan de carrera personalizado y proyecto a largo plazo dentro de la empresa.
- Gran equipo humano y ambiente de trabajo increíble
- Remuneración en función de tus skills y experiencia
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