Business Travel Consultant

hace 2 semanas


Bilbao, España Patterson Group A tiempo completo

En Patterson Travel & Sanander Viajes estamos buscando a un/a Agente de viajes de empresa (Business Travel) para nuestra oficina de Bilbao

Tareas

Esta persona nos ayudará a dar respuesta a la demanda de nuestros clientes. Será el enlace entre la empresa y los clientes, y el responsable de asegurar un alto nivel de servicio al cliente.

Su misión principal consistirá en hacer seguimiento a las peticiones de viajes recibidas aclarando todas las dudas que nuestros clientes puedan tener.

¿Cuáles serán tus responsabilidades?

  • Gestión y asesoramiento a clientes.
  • Seguimiento de solicitudes de presupuesto, venta de billetes, gestión de reservas, creación de ofertas y atención al cliente.
  • Garantizar la gestión operativa y personalizada de las solicitudes (aéreas, ferroviarias, automóviles, hoteles, etc.)
  • Anticipar o resolver los problemas con nuestros proveedores y otros partners, así como manejar reclamaciones.
  • Gestionar la interfaz con los proveedoresIdentificar y proponer la optimización de tarifas
  • Mantener la rapidez de respuesta y el nivel alto de satisfacción de los viajeros.
Requisitos
  • Formación en Turismo, Ventas, Marketing o relacionada.
  • Experiencia de al menos 4 años en un rol similar.
  • Amadeus
  • Se valorará muy positivamente los idiomas de inglés, francés o cualquier otro internacional.
  • Persona dinámica y trabajadora.
Beneficios

¿Qué te ofrecemos?

  • Contrato indefinido
  • Formación continua in-house y online
  • Plan de carrera personalizado y proyecto a largo plazo dentro de la empresa.
  • Gran equipo humano y ambiente de trabajo increíble
  • Remuneración en función de tus skills y experiencia


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