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At ING we are looking for a Non-Financial Risk SpecialistYour role and work environment:We are looking for a talented and enthusiastic Non-Financial Risk (NFR) specialist to join our Non-Financial Risk Team of ING Spain.In the role of NFR Specialist, you will hierarchically report to the Head of NFR.ING is restructuring its processes, controls, and infrastructure to transform itself into a Digital Bank with the goal of end-to-end “straight through processing”. Non-Financial Risk Management uses sound principles of risk management to ensure that everything related to operational risk is within the risk appetite of the Bank, maintaining the control environment at an acceptable level following a risk-based approach (proportionate to its value and criticality).The NFR team performs oversight over the global NFR policies and best practice implementation within ING Spain and provides advice and challenge the risk/control owners on effectiveness of risk identification and mitigation. The team is responsible for monitoring and reporting on the ING Spain adherence to the NFR risk appetite and produces quarterly Non – financial risk dashboard (NFRD) report.The NFR team focuses on:- Control Risk - Processing Risk - Unauthorized Activities - Employment Practices - Personal and Physical Security - Information Technology Risks - Continuity and Operational Resilience Risk - Internal and External FraudYour key responsibilities:As NFR Specialist, your role is to:- Be a trusted NFR advisor towards IT and Business management. - Support, challenge and monitor NFR risk management processes and quality. - Participate in and challenge risk assessments on key strategic projects and programs. - Support the Business and IT management on issue identification, risk rating assessment, action definition and follow up until issue solving. - Contribute to the development, maintenance and roll out the NFR Frameworks, Policies, Minimum Standards and Procedures. - Perform Quality Assurance or deep dive reviews as part of second line monitoring. - Identify external / internal developments, initiatives, and threats. Translate these proactively into the risk strategy. - Monitor the design and effectiveness of controls. - Contribute to the identification of the impact of and the coordination of responses to law and regulatory changes, ECB reports, etc. and monitors the follow-up of the regulatory issue solving. - Support the Head of NFR with research, assessing the risk profile of organization and reporting to Senior Management. - Generate awareness related to risk management, within the Organization. - Develop and maintain training modules and train the IT / business community.What are we looking for?Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply- Experience as NFR with approx. minimum 5 years - University Degree or equivalent - Professional education and multiple international certifications for risk management. - Insight of digital banking, related processes, IT applications and regulations. We are looking for a colleague with specific experience in Business banking. - Experience on End-to-End processes analysis to identify and assess NFR risks, including root causes analysis. - Expertise on testing methodologies. - Collaboration skills and ability to work across functions and countries. - Sound risk criteria: ability to be firm when needed and show flexibility when possible - Excellent analytical skills - Fluent in English (written and spoken) - Soft skills: - Pro-activeness and initiative - Communication and influence - Persuasiveness and assertivenessWhat do we offer?The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.Check out what is waiting for youBe flexible my friend.Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.Restaurant card.So that thinking about what to have for lunch doesn’t take up your time or your cravings.Our house will be your home.In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much moreHealth insurance.For you and all your family (spouse/partner and children).Life insurance.We help you protect what matters most to you.Flexible remuneration.In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…Free company shuttle.It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.Banking benefits.Special loans with more beneficial conditions.Special mortgage conditions after 6 months working at the bank.And you can benefit from our pension plan after 1 month with usMore vitality and more belonging360º care of the employee (physical, mental, social connection & purpose).Physiotherapy service on site.Clinics with professional, world-class athletes.Gympass service.Employee Networks: Rainbow Lions (LGBTQI+), Leonas & RIÑG.International Remote work program.Get to know UsWe are a team of more than 1700 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.We are proud to have a diverse team, and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clients decide to embark on this journey.Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you
