Service Desk Agent

hace 5 días


O Chazo, España Serviclients A tiempo completo

We are looking to hire a Service Desk Technician to join a dynamic and international technological environment. The selected candidate will actively participate in incident management and resolution, ensuring compliance with service levels and collaborating with various technical teams to drive continuous service improvement. This is an ideal opportunity for professionals with initial experience in IT support who are looking to strengthen their skills in ITSM tools, IT asset management, and modern corporate environments.Requirements:English proficiency level of C1.1 – 2 years of experience in the role.Managing IT assets: utilizing CMDB tools efficiently.Experience managing ITSM tools, preferably ServiceNow.Ticket analysis to determine if it’s necessary to recategorize it.Prioritization of incidents according to the requirements indicated in the Service Levels.Incident diagnosis and resolution. Generate documentation and/or update existing procedures to reduce the number of incidents opened to Service Desk.Coordination with the rest of service towers for collaboration on defining the incidents solution.Active Directory knowledge.Experience with monitoring tools.Superior Technician in Management of Compute Systems or similar valuable.Valuable skills:Technical knowledge on:– M365 (Teams, Sharepoint, Exchange, Office).– Windows 10/11/MacOS.Work schedule: Rotating shifts 24×7. Monday 7:00 – Saturday 7:00Compensation: SBA: 20.200€


  • Service Desk Manager

    hace 3 semanas


    Chazo, España Oneclick A tiempo completo

    Somos una Product-Lead Company, con más de 20 años de experiencia en tecnologías pioneras, ofreciendo a editores educativos soluciones digitales innovadoras para el aprendizaje en entornos educativos, tanto en el aula como en el hogar. Siendo expertos en la educación K12, creamos experiencias educativas, adaptando la formación en función de los...

  • Contact Center Executive

    hace 3 semanas


    O Chazo, España HBX Group A tiempo completo

    About UsHBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour...


  • Chazo, España TRS Staffing Solutions A tiempo completo

    En TRS Staffing Solutions tenemos una oportunidad de empleo increíble para trabajar con uno de nuestros clientes nacionales. El candidato ideal tendrá experiencia en gestión de activos TI y herramientas ITSM, con un nivel alto de inglés. ✔️ Responsabilidades clave: Gestión de activos de TI mediante uso eficiente de herramientas CMDB. Administración...


  • O Chazo, España braintec A tiempo completo

    Software Developer in our Customer Care Team - Business Software OdooLocation: Madrid, Spain (or any other preferred location)braintec is Europe’s leading full-service Odoo consulting company, with offices in Switzerland, Germany, Austria, Spain, and Poland. Since 2009, we’ve been an official Odoo partner and have successfully supported over 400...

  • Customer Success Agent

    hace 3 semanas


    O Castro, España Angel Aligner A tiempo completo

    IMPORTANT : only CVs in English will be reviewed and considered for the recruitment process.Angel Aligner is a global service provider of clear aligner technology, production, and sales. Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world.¿No sabe con seguridad qué...


  • Chazo, España FEROKILL A tiempo completo

    IMPORTANT – REQUIRED EXPERIENCE Experience in the pest control sector (control de plagas) or in a comparable operational service business is mandatory for this role. If you do not have prior experience in these sectors, please do not apply. IMPORTANTE – EXPERIENCIA OBLIGATORIA La experiencia previa en el sector de control de plagas o en un negocio de...


  • Chazo, España SLS Barcelona A tiempo completo

    SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...


  • Chazo, España Xebia A tiempo completo

    About us For more than 20 years, our global network of passionate technologists and pioneering craftspeople has delivered cutting-edge technology and game-changing consulting to companies on the brink of AI driven digital transformation. Since 2001, we have grown into a full service digital consulting company with 5500+ professionals working on a worldwide...

  • IT Support Technician I

    hace 2 semanas


    O Hospital, España Bay Area Hospital A tiempo completo 24 $ - 35 $

    Time Type:Part timeHours per Pay Period:0Shift:VariedMinimum: $23.59 USDMaximum: $35.02 USD(This represents the rate for an individual with significant experience in this job)Department:Information ServicesCurrent Bay Area Hospital Employee: If you are a current Bay Area Hospital employee, please apply through the Workday internal career site.The future...