Guest Services Officer
hace 7 días
The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.QUALIFICATIONS Minimum hiring, language and physical requirements to perform the job. Hiring Requirements: Minimum one-year experience in a customer contact position within the hotel field or related industry. Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including telephones, computers and copy machines. Completion of high school or basic education equivalency preferred. Must be willing to work onboard for 5-6 months.Language Requirements: Required to speak English clearly and distinctly. Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.
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Guest Services Officer
hace 2 semanas
Madrid, España Thompson Madrid A tiempo completoSummary ¡Únete a la apertura de Thompson Madrid! Déjate seducir por una experiência de lujo, moderna, sofisticada y renovada. ¿Buscas dar un paso adelante con tu carrera? No pierdas la oportunidad de unirte a un proyecto tan apasionante y estimulante como tú. ¿Tienes experiência previa como Guest Services Officer en un Hotel 5*? Te queremos en...
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Guest Services Officer
hace 3 días
Madrid, España Royal Caribbean Group A tiempo completoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Guest Services Officer
hace 2 días
Madrid, España Royal Caribbean Group A tiempo completoThe Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong...
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Guest Relations Officer
hace 4 días
Madrid, España WhatJobs A tiempo completoThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest's...
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Guest Relations Officer
hace 1 semana
Madrid, España Celebrity Cruises A tiempo completoThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest's...
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Guest Relations Officer
hace 1 semana
Madrid, España Celebrity Cruises A tiempo completoThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s...
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Guest Relations Officer
hace 1 semana
Madrid, España Celebrity Cruises A tiempo completoThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s...
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Guest Relations Officer
hace 1 semana
Madrid, España Celebrity Cruises A tiempo completoThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s...
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Guest Relations Officer
hace 1 semana
Madrid, España Celebrity Cruises A tiempo completoThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s...
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Guest Relations Officer
hace 1 semana
Madrid, España Celebrity Cruises A tiempo completoThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s...
