IT Service Management German speaker
hace 7 días
About the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal stakeholders, and project teams to drive service quality, innovation, and satisfaction.No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Key ResponsibilitiesDesign and optimise end-to-end IT service and support processes, including stakeholder alignment and documentation.Coordinate and manage multiple service providers and ensure adherence to SLAs and quality standards.Monitor and report on service performance; prepare regular reports and presentations for internal and external stakeholders.Drive continuous improvement by identifying process inefficiencies and implementing corrective actions.Support the team lead with contract management and vendor negotiations.Act as the interface between technical experts and service agents to foster collaboration and service excellence.Collaborate as a key member of project teams during IT service rollouts and transformations.Handle escalation processes professionally and ensure resolution pathways are followed.Maintain a high level of customer satisfaction through proactive service delivery and communication.What you bring: A university degree in technical, economic or related disciplines.3+ years of experience in IT service management or a similar role.Strong understanding of IT service management frameworks (e.g., ITIL) and service quality assurance.Strong experience with Jira, Confluence. Excellent communication skills, with the ability to manage diverse stakeholders and teams.Fluent in German and English (written and spoken) — both are mandatory.Proven skills in negotiation and conflict resolution. xcskxlj Strong analytical thinking and solution-oriented mindset.
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IT Service Management German speaker
hace 2 semanas
Seville, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end.Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.This role is key to ensuring that services...
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IT Service Management German speaker
hace 2 semanas
Seville, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end.Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.This role is key to ensuring that services...
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IT Service Management German speaker
hace 2 semanas
Seville, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end.Inscríbase rápido, consulte la descripción completa desplazándose hacia abajo para conocer todos los requisitos de este puesto.This role is key to ensuring that services...
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IT Service Management German speaker
hace 1 semana
Seville, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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IT Service Management German speaker
hace 1 semana
Seville, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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IT Service Management German speaker
hace 1 semana
Seville, España rindus A tiempo completoAbout the RoleWe seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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IT Service Management German speaker
hace 2 semanas
Seville, España rindus A tiempo completoAbout the Role We seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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IT Service Management German speaker
hace 1 semana
Seville, España rindus A tiempo completoAbout the Role We seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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IT Service Management German speaker
hace 2 semanas
Seville, España rindus A tiempo completoAbout the Role We seek a highly motivated IT Service Management to join our team and take ownership of designing, organising, and optimising IT support and service processes end-to-end. This role is key to ensuring that services are reliable, efficient, and well-aligned with business needs. You'll work cross-functionally with service providers, internal...
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IT Service Management Lead — End-to-End
hace 5 horas
Seville, España rindus A tiempo completoA leading tech firm in Spain seeks a motivated IT Service Management professional to enhance service delivery processes.Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.The role requires design and optimisation of IT support services, proactive...
