Technical Product Owner/Manager

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

In the role of Product Owner for Cloud Secure Account Management you will be responsible for setting, prioritizing, and accepting the work generated by an agile engineering team. The product is both highly strategic and technical and must adhere to strict regulatory and compliance requirements. It combines the provisioning of secure and compliant cloud accounts, with an integration into the cybersecurity framework, and the distribution of hardened AMIs and other services to all accounts within the organisation.

It plays a key global role in Roche digital transformation and acceleration of future digital products.

As the Product Owner Cloud Solutions, you will:

• Support and evangelise a culture that values product excellence, you will work to evangelize a healthy product development lifecycle within the Roche Engineering Community.
• Partner with product management which is focusing on strategic roadmapping and alignment amongst organizations consuming the product, to develop and communicate product vision and roadmap.
• Partner with the architects, compliance, quality, engineering, ops and cybersecurity teams on the enablement work needed.
• Act as a customer proxy responsible for working with product development teams and other stakeholders to define and prioritize features and user stories.
• Facilitate communication between teams and stakeholders to ensure transparency and manage expectations effectively.
• Participate in regular agile ceremonies to convey customer needs that translate into actionable work items.
• Draft team objectives for next iteration increments to optimize the flow of work.
• Inspect and adapt the implementation process in order to increase quality of the program, including assessment of metrics and evaluation of business value achieved.
• Balance workload between operations, bug fixes and feature enhancements.
• Liaise with horizontal functions including SRE, Quality, Security, PMO that will support your delivery.
• Coordinate escalations in scope of the team.
• Ensure continuous improvement and compliance with our delivery strategy.
• Develop strong relationships with key stakeholders to ensure alignment on the product vision and priorities.
• Identify opportunities for innovation and differentiation within the cloud infrastructure as code and security space.
• Identify, assess, and mitigate risks associated with product development, compliance, and implementation.
• Develop contingency plans to address potential setbacks or challenges.
• Advocate for user-centric design principles and ensure that the user experience is prioritized in product development.
• Collect and analyze user feedback to inform improvements and future features.
• Monitor expenses and optimize spending to stay within budgetary constraints.
• Ensure thorough documentation of product features, functionalities, and workflows.
• Provide training and support to teams and end-users to facilitate effective adoption and utilization of the product.

Who you are

You’re someone who wants to influence your own development. You’re looking for an opportunity where you are able to pursue your interests across functions and geographies. Where your passion for technology, delivery, reliability, and operational excellence will impact the lives of patients fighting cancer and many other disease areas in the future.

You are highly motivated and curiosity is what drives you. You embrace and value lean and agile principles to achieve positive outcomes. You are a humble and trusted leader, a team player with common sense, and a good communicator that gets to the point.

You have a University degree or equivalent in computer science, engineering, or other related fields. Experience working in a multicultural environment and proven cultural awareness. Experience in the diagnostics and pharmaceutical industry or other highly regulated industries like finance or insurance seen as highly advantageous.

Furthermore, you bring:

• Comfortable at facilitating technical software engineering and DevOps discussions.
• Very good overall understanding of cloud technologies.
• Good understanding and proven experience with Agile methodologies (Scrum or SAFe preferred).
• Understanding and experience with modern software development processes and release cycles (CI/CD, GitOps, …).
• Experience in aligning a team towards common goals and delivery timelines.
• Analytical and problem-solving skills, discipline and attention to details.
• A deep drive to remove friction from existing processes, and the ability to listen actively.
• Overall understanding of how technologies integrate together in a growing ecosystem: AWS, AWS services, GitLab, Splunk, Dome9, Vault, Grafana, etc.
• Overall understanding of software engineering DevSecOps best practices.
• 2+ years experience with software product management/product ownership.
• 3+ years experience with architecture, development or operations of internet-scale SaaS products.
• Experience with Amazon AWS is a strong plus.
• Experience with product delivery in regulated industries with good understanding of compliance topics such as information security and design control is a strong plus.
• Preferably experience with the healthcare sector including regulations and controls such as HIPAA, HITRUST, ISO 27001, GDPR, etc.
• Experience with agile principles including Kanban and Scrum.
• Consulting, negotiation and influencing skills, advanced English skills, analytical and abstracting skills and an attitude in order to solve problems.

Who we are

Roche’s expanding digital product portfolio demonstrates its commitment to provide healthcare professionals, laboratories, and patients with digital and digitally-enabled solutions that transform patient care. The existing product portfolio includes decision support systems, data management solutions, and workflow solutions. At the center of these diverse types of solutions is always patient data security and privacy as the highest priority for Roche.

In this context, Roche has built a global team that builds, secures, and operates infrastructure platforms (cloud and on-prem) for its digital products. This team is working with a high freedom to operate in a self-organized setup and is responsible for tackling the cybersecurity, compliance, and infrastructure challenges of the healthcare industry while enabling high-velocity product development.

Roche embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

If you still have questions then please check our FAQs and videos on careers.roche.ch/faq.

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.