General Manager

We are first and foremost a great team full of ambitious and proactive individuals whose goal is to become the best professionals they can be and make Digital Silk a globally renowned digital agency. Our quest for excellence has resulted in our company’s growth and continuous need for outstanding team members.We are seeking a General Manager with expertise in running a company as a leader to ensure:All departments are hitting milestones and are profitableWork across department is done efficiently and to standard processes and checklists All departments are delivering high quality outcome and meet their goalsThe General Manager will be responsible to set company quarterly goals for revenue targets, and strategic roadmaps to drive growth. Digital Silk is built upon the principles of self-betterment, excellence, proactivity, and teamwork. If you share our passion and values, and want to be challenged and thrive in your career, then you’ll fit right in.Digital Silk offers competitive salaries, yearly growth opportunities AND company shares for all team members.This is for a full-time, remote-work-at-home position as our headquarters are in the US. We do require team members to work 8am to 5pm EST (with breaks) as our clients are in the US.What we offer at Digital Silk:A work culture focused on mutual success and continuous growthCompetitive pay and scheduled yearly raisesShares in the company – share in profit upon company saleChallenging projects and opportunity to work with great team membersJob stability in case of illness, and personal problemsWork-from-home opportunity4 weeks paid time offRoles & ResponsibilitiesDrive revenue and profitability by ensuring sales and delivery teams meet targets and performance standards.Hands-on in managing design, development, marketing and operations to ensure work done is to highest performance and timelines are met.Enforce best practices, processes, accountability, and high performance across all departments.Monitor utilization, capacity, profitability, and client satisfaction, taking corrective action when metrics are not met.Execute company-wide improvements and support C-level strategic initiatives to drive growth and work excellence.RequirementsProven experience in running successful venture(s) with 5+ years of experience in a leadership roleProven track record of growing DIGITAL businesses (agency or online companies), improving revenue and increasing profitability Proven track record of improving operational efficiency, team performance, and leading cross-departmental initiatives.Deep understanding of digital workflows across design, development, QA, PM, and marketing, with the ability to optimize delivery.Excellent leadership and communication skills with the ability to enforce standards and elevate quality across teams.Skill SetStrong leadership and ability to turn executive decisions into clear, actionable guidance for teams.High organizational discipline and ability to manage multiple priorities, enforcing processes and maintaining the structure.Sales aware and growth focused, able to support upsells and client relationship growth.Excellent communicator capable of aligning heads of departments, resolving issues, and ensuring smooth cross-department collaboration.Proactive problem solver with the ability to prevent issues, optimize workflows, and maintain high delivery quality.We are a growing digital agency and are seeking to make IMMEDIATE hires.Recruitment steps:Apply via LinkedInReceive a short questionnaireSend back answers + CVHave a short intro call with our Recruitment TeamGet introduced to our Hiring ManagersGet feedbackWe kindly ask for your CV and all correspondence to be in English.