Patient Care Specialist German Speaker
hace 2 semanas
We are Impress. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. We believe everyone deserves a smile that makes them happy We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case management. We’re looking for a patient care specialist to join us at our headquarters in Barcelona. Are you ready to join us? Location: This position is onsite and based in Barcelona (Spain) . Your Responsibilities: Deliver an excellent customer experience to each and every one of our patients. Ensure that every call, email, and meeting leaves our patients happy Engage with our patients and build a connection to keep them excited about their journey to a perfect smile. Customer Support: Provide excellent customer service through calls (video and audio), emails, SMS, WhatsApp, and live chat. Make calls, book and confirm appointments, and follow up with patients. Explain our product and guide customers through the process and timelines. Clarify requirements and help our patients complete documentation as needed. Proactively recognize and report trends and potential weaknesses. Contribute to the improvement of our products and processes. Help create solutions to enhance the customer journey. Work with your teammates to foster a positive and energetic atmosphere. Requirements: +1 year of experience in a similar position within Customer Service in an international environment. Excellent level of German (C1). Professional level of English (B2-C1). Excellent communication and interpersonal skills. Team spirit and a proactive attitude. Hands-on experience with CRM tool/tools. Why Join Us: Modern, well-equipped offices with high-end technology. Special benefits and discounts on company services and products. Comprehensive training programs for professional growth and leadership development. Dedicated support team to assist with administrative and operational tasks. Dynamic, fast-paced environment offering impressive career development opportunities. We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results. xcskxlj Join us today and make a difference, one smile at a time
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Customer Care Specialist
hace 2 días
Barcelona, España Perk A tiempo completoCustomer Care Specialist (German Speaker)Join to apply for the Customer Care Specialist (German Speaker) role at Perk .About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to...
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Patient Care Specialist German Speaker
hace 3 semanas
Barcelona, España Impress A tiempo completoWe are Impress. We believe everyone deserves a smile that makes them happy ! We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case...
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Patient Care Specialist German Speaker
hace 3 semanas
Barcelona, España Impress A tiempo completoWe are Impress.We believe everyone deserves a smile that makes them happy !We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case...
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Patient Care Specialist German Speaker
hace 3 semanas
Barcelona, España Impress A tiempo completoWe are Impress.We believe everyone deserves a smile that makes them happy !We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case...
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Patient Care Specialist German Speaker
hace 2 semanas
Barcelona, España Impress A tiempo completoWe are Impress. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura. We believe everyone deserves a smile that makes them happy ! We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible...
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Patient Care Specialist German Speaker
hace 4 días
Barcelona, Barcelona, España Impress A tiempo completoWe are Impress.We believe everyone deserves a smile that makes them happyWe are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case...
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Barcelona, España Perk A tiempo completoA global SaaS company is seeking a Customer Care Specialist to deliver exceptional customer experiences. You will respond to customer queries and troubleshoot issues primarily for German-speaking clients. An ideal candidate has at least one year of customer care experience and is fluent in English and German. Located in Barcelona, this role requires both...
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Patient Care Team Lead
hace 4 días
Barcelona, Barcelona, España Impress A tiempo completoWe are Impress.We believe everyone deserves a smile that makes them happyWe are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an exceptional team of specialists dedicated to creating smiles, using the latest technology for diagnosis, treatment, and case...
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Patient Care Team Lead
hace 2 semanas
Barcelona, España Impress A tiempo completoWe are Impress. Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa.We believe everyone deserves a smile that makes them happy! We are the largest chain of orthodontic clinics in Europe, with fully digital processes. We've revolutionized the invisible orthodontics industry with an...
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French Patient Care Representative
hace 2 días
Barcelona, España Guided Solutions A tiempo completoOur client is a central American-headquartered designer, developer, and manufacturer of market-leading medical aesthetic device technologies. The business is currently undergoing significant and sustained global growth with movement into new regional markets. As a result, they are looking for a consumer-focused individual to join a new product launch** based...
