GEELY Auto Brand-Head of aftersales
hace 1 semana
Key Responsibilities ¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud. Strategic Planning & Execution Develop and implement a national after-sales service strategy aligned with Zeekr's global standards and local business objectives. Define annual and long-term goals, including parts sales revenue, technical support efficiency, training effectiveness, and customer satisfaction metrics. Parts Operations Management Oversee end-to-end parts operations, including supply chain planning, procurement, inventory management, warehousing, and distribution. Optimize inventory availability and turnover through data-driven demand forecasting and supplier performance management. Drive initiatives to increase parts penetration rates and merchandise sales. Technical Support & Training Organize and manage the technical team to provide technical support and solutions. Develop and implement training programs to ensure service personnel have the necessary technical and operational capabilities. Maintain close communication with the headquarters technical department to ensure the timely transmission and application of technical information. Customer Service & Management Establish and maintain an efficient customer service system to ensure customer satisfaction and loyalty. Oversee the customer complaint handling process to ensure timely and effective resolution of customer issues. Regularly collect customer feedback and drive continuous improvement in service quality. Network Management & Development Collaborate with the Channel Department on planning and development of the after-sales network, including the layout, construction, and management of service outlets. Build and maintain strong cooperative relationships with dealers and service providers to ensure the efficient operation of the service network. Monitor and evaluate the performance of service networks, promoting continuous improvement. Dealer Management & Performance Evaluation Conduct regular performance reviews with dealers. Identify improvement opportunities and develop action plans to enhance dealer operational maturity. Cross-Departmental Collaboration & Brand Experience Collaborate with suppliers, logistics partners, and internal teams (sales, marketing, channel, digital, finance) to ensure a consistent brand experience. Integrate innovative mobile and digital solutions into the customer experience. Compliance & Risk Management Ensure all after-sales operations comply with local regulatory requirements and brand global standards. Financial Management & Budget Control Lead budget preparation, forecasting, and P&L management for the after-sales department. Qualifications & requirements: 10+ years of experience in automotive aftersales, with at least 5 years in a senior leadership role (OEM preferred). Proven track record of managing multisite parts, technical, and training functions within a fast-growing automotive brand. Deep understanding of supply chain management, technical service operations, and dealership training frameworks. Expertise in ERP, DMS, and aftersales performance analytics platforms. Exceptional leadership skills with the ability to inspire, mentor, and develop high-performing teams. Superior communication, negotiation, and stakeholder management abilities. xcskxlj Strategic thinker with strong problem-solving skills and a customer-centric mindset.
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GEELY Auto Brand-Head of aftersales
hace 1 semana
Castro e Marzán, España Geely Auto International A tiempo completoKey Responsibilities Strategic Planning & Execution Develop and implement a national after-sales service strategy aligned with Zeekr's global standards and local business objectives. Define annual and long-term goals, including parts sales revenue, technical support efficiency, training effectiveness, and customer satisfaction metrics. Parts Operations...
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Product Manager-GEELY Auto Brand
hace 7 días
Castro, España Geely Auto International A tiempo completoResponsibilities:Por favor, asegúrese de leer completamente el resumen y los requisitos de esta oportunidad de empleo que se detallan a continuación.1. Responsible for the research of technology and product development trends in the Local market;2. Responsible for the research and identification of consumer needs in the Local market;3. Formulate product...
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GEELY Brand-IT Manager
hace 2 semanas
O Castro, España Geely Auto International A tiempo completoJob Responsibilities:Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa.1. As the general person in charge of overseas information needs, coordinate the collection, communication and management of local information needs and provide corresponding solutions.2. Benchmark...
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GEELY Brand-General Ledger Manager
hace 2 semanas
Castro e Marzán, España Geely Auto International A tiempo completoJob Descriptions： 1.Lead the local compliance implement for Local entity and report any implement activities or business risks identified. 2.Manage local finance team and train local finance staff. 3. Assist the head of finance department in finance matters to ensure an effective management of the financial resources according to our company’s...
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GEELY Brand-IT Manager
hace 1 semana
Castro, España Geely Auto International A tiempo completoJob Responsibilities:Si está considerando enviar una solicitud, asegúrese de pulsar el botón de solicitar de abajo después de leer la descripción completa.1. As the general person in charge of overseas information needs, coordinate the collection, communication and management of local information needs and provide corresponding solutions.2. Benchmark...
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Head of Sales
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Castro, España brightsmith A tiempo completoHead of Sales / Business Development Executive – SpainPara presentar una candidatura, simplemente lea la siguiente descripción del puesto y asegúrese de adjuntar los documentos pertinentes.EV Charging OEMSpain (Remote, with travel across the region)Brightsmith is working with a leading global EV charging solutions provider, driving the transition to...
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