Quality Operations Administrator
hace 5 días
#128680;We’re Hiring: Operations Coordinator #128205; Marbella, SpainSwish Marbella is a leading luxury short-term rental brand with a curated portfolio of high-end villas and apartments. We are seeking anOperations Coordinator to ensure our homes are consistently guest-ready and maintained to the highest standards.#128273; Role Purpose The Operations Coordinator will oversee inspections, maintenance, and guest satisfaction processes, acting as the link between property owners, service providers, and the guest experience team.#127969; Core ResponsibilitiesProperty Management & Inspections ✔️ Conduct regular property checks (pre-arrival, mid-stay, post-stay) ✔️ Identify and resolve maintenance, safety, or presentation issues ✔️ Guarantee that every home meets Swish’s luxury brand standardsMaintenance & Repairs ✔️ Manage preventive maintenance schedules (AC, pool, gardens, appliances) ✔️ Coordinate contractors and suppliers, ensuring quality and timeliness ✔️ Keep accurate maintenance logs and handle urgent repairs swiftlyHousekeeping & Logistics ✔️ Oversee housekeeping schedules and turnovers ✔️ Ensure immaculate cleaning, linen, and presentation standards ✔️ Liaise with cleaning and laundry teams to meet tight deadlinesGuest Experience ✔️ Ensure properties exceed expectations on arrival ✔️ Act as operational support for any in-stay issues ✔️ Monitor guest feedback to continuously improve standardsDamage & Inventory Management ✔️ Conduct check-in/out inspections and manage damages ✔️ Track and replenish consumables and luxury amenities Operational Systems & Processes ✔️ Create SOPs, workflows, and checklists for efficiency ✔️ Update PMS/CRM with operational data and reports ✔️ Ensure compliance with safety regulations and brand standards Supplier & Contractor Management ✔️ Maintain strong vendor relationships (maintenance, linens, pool, gardens) ✔️ Negotiate rates and service agreements to ensure quality and cost efficiency Reporting & Continuous Improvement ✔️ Deliver regular reports on property condition, spend, and guest feedback ✔️ Suggest improvements to streamline operations and enhance satisfaction#127919; Skills & Experience Proven experience in hospitality operations, property management, or luxury STR Strong organizational skills and attention to detail Experience managing housekeeping, maintenance, and suppliers Proactive, solution-oriented, and calm under pressure Excellent communication in English (Spanish desirable) Driving license and flexibility to travel between properties in Marbella#128142; Personal Attributes Highly organized and process-driven Strong leadership and vendor management skills Hands-on, professional, and guest-focused Passionate about luxury hospitality and Swish Marbella’s valuesIf you’re ready to join a fast-paced luxury brand and help us deliver flawless guest stays, we’d love to hear from you.#128073; Apply via hello@swishmarbella.com
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hace 7 días
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Quality Operations Administrator
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Manager, Quality Control Operations
hace 1 día
madrid, España Moderna A tiempo completoThe Role Joining Moderna offers the unique opportunity to be part of a pioneering team that is revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases. As an employee, you’ll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners...
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Manager, Quality Control Operations
hace 5 días
madrid, España Moderna Therapeutics A tiempo completo**The Role:**Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology, with a diverse pipeline of development programs across various diseases.As an employee, you'll be part of a continually growing organization, working alongside exceptional colleagues and strategic partners...
